topic Re: How can I change the order of popups on an ArcGIS Online Map in ArcGIS Online Questions

How can I change the order of popups on an ArcGIS Online Map

bshepard — Fri, 03 Oct 2014 20:15:55 GMT

I have 3 layers (2 point and 1 line) that coincide, let's call them A, B, and C. I have tried several things to get the popup order to be A (1 of 3), B,(2 of 3), C (3 of 3): ordering the layers in Content with A on top, then B, then C; renaming them so that they are in alphabetical order; creating copies of the layers in a specific order. No matter what I try, the popups appear in the order B, A, C. They don't seem to order in the order they appear in Content or the Legend, alphabetically, or in order of creation/modification. Is there any way to force one layer's popup to display 1st, or specify the order in which the popups display?

Re: How can I change the order of popups on an ArcGIS Online Map

MikeMinami — Fri, 03 Oct 2014 23:40:30 GMT

No, there is no way to control popup ordering. The order comes from how fast layers can return their popup information. The fastest wins. The popup populates with the first and the rest come in when they return their information We have discussed allowing user defined ordering, but then the popup would have to wait to display its contents until all layers have returned their values. This could make the popup slower.

Thanks,

Mike

Re: How can I change the order of popups on an ArcGIS Online Map

Keith_McKinnon — Mon, 14 Dec 2015 22:24:26 GMT

Perhaps you could give us that option, and explain how the choices might affect website performance. Making the decision for us seems, well, a little not customer friendly.

Re: How can I change the order of popups on an ArcGIS Online Map

C_EHoward — Mon, 07 Mar 2016 17:25:55 GMT

It may make things slower, but having the same order as layers in the TOC would be a lot easier for the average public user. I have had the request several times from my customers to order the popups and each time I tell them its not technically possible....my response is getting old when I can offer no explanation other than 'Esri does not allow that'

Re: How can I change the order of popups on an ArcGIS Online Map

bshepard — Mon, 07 Mar 2016 17:50:16 GMT

I continue to be frustrated with this. It's confusing for advanced users as well. Knowing there are multiple identify pop-ups and how to navigate through them is not intuitive. I think "speed" in this sense is very relative. Quickly displaying non-useful data is not really a better option than waiting milliseconds for useful data. I have yet to perceive a lag in the pop-up display. I think the delay that ESRI is concerned about is more theoretical than based in reality.

Re: How can I change the order of popups on an ArcGIS Online Map

MalcolmJ — Thu, 12 May 2016 20:30:52 GMT

I would agree with the other commenters that it would be useful to be able to set the pop-up order, even if it makes the pop-up return slightly slower. That way users could decide if its worth the performance hit or not.

Re: How can I change the order of popups on an ArcGIS Online Map

LeoLadefian5 — Thu, 30 Jun 2016 15:25:26 GMT

I would rather have a slower popup and be able to define the order.

Re: How can I change the order of popups on an ArcGIS Online Map

jessemaps — Tue, 22 Jun 2021 08:42:42 GMT

There's an idea related to this to vote on here: https://community.esri.com/ideas/6548

Re: How can I change the order of popups on an ArcGIS Online Map

MaryMillus — Wed, 27 Jul 2016 19:14:26 GMT

As others have already expressed, I too would like the popups to order in a particular way. It is frustrating that we can't match popups to the layers in the TOC. "Speed" determines this order...? Come on ESRI, that doesn't make sense. We are providing information to viewers in a manner that makes sense--that should come first.

@ Mike Minami Esri Education Team

Re: How can I change the order of popups on an ArcGIS Online Map

Anonymous User — Mon, 25 Sep 2017 18:14:14 GMT

bumping for relevance still.

Not being able to toggle this is a huge limitation

Re: How can I change the order of popups on an ArcGIS Online Map

TaylorWard2 — Mon, 21 May 2018 16:32:14 GMT

Bump... again. Very frustrating. In my case, I have 2 layers with pop-ups, occupying the same geometry point. Whenever I click the point, a pop-up for layer B is first, then layer A, then back to B. I don't understand how this can happen.

Re: How can I change the order of popups on an ArcGIS Online Map

Anonymous User — Tue, 22 Jun 2021 08:42:44 GMT

https://community.esri.com/ideas/6548

I posted a solution here, but it requires using the developer edition of WAB

Re: How can I change the order of popups on an ArcGIS Online Map

AlexWolf1 — Tue, 22 Jun 2021 08:42:47 GMT

Bumping again...

Ordering data in a meaningful way is vital. I have a background raster and then rasters containing user-controlled content. If I turn on pop-ups for the background raster, it always comes up first in the pop-up. I then have to somehow educate users to flip to the second pop-up. If I turn off pop-ups for the background rasters, I've gotten feedback from multiple users not understanding why pop-ups only work in certain spots. If the goal of AGOL is for GIS users to create content accessible to non-GIS-savvy users, this pop-up ordering is self-defeating. Interactive maps should be intuitive. This is not.

https://community.esri.com/ideas/6548

Re: How can I change the order of popups on an ArcGIS Online Map

bshepard — Thu, 04 Oct 2018 18:08:18 GMT

Agreed. It's comical at this point (4 years after I posted the issue). I get questions all the time about why I don't provide information about features that users click on. My response: "It's in there somewhere, you just have to keep clicking that little arrow until you find it.". Their response: "That's stupid, why don't you fix that?". I don't feel that the ESRI answer that was posted is correct. It's true, but providing people worthless information quickly isn't "correct".

-Why don't you fix that?

Re: How can I change the order of popups on an ArcGIS Online Map

JonBrandt — Thu, 27 Dec 2018 21:59:18 GMT

Pop-ups are very helpful to non GIS professionals. Please.....please modify this so we can determine the order, and customize it to our end users. I recently created a city council district map and added a "Data-Enrichment" layer that showed detailed demographics. I would prefer that my simple popup for the council ward shows first with very basic info and a link to our website. Unfortunately the "Data-Enriched" layer pops up first, half the time. For intermittent GIS users (many times city council) this can be frustrating. I have it shared my map to the public for basic interaction but then I'd like the council members to see the demographics of the area they represent. Here's the link to my map to get a better idea: https://grantspassoregon.maps.arcgis.com/home/webmap/viewer.html?webmap=a09bdffabc2140449ddbc7fb535dd8ba

Thanks,

Jon

Re: How can I change the order of popups on an ArcGIS Online Map

AdamBakiera — Thu, 24 Jan 2019 21:13:56 GMT

I will also add my name to this 'want'. We are building an app using the Serviceability Lookup Solution. I need to have the results of the pop-up in a particular order and as of now, I can't figure out how to arrange the order of the results.

Re: How can I change the order of popups on an ArcGIS Online Map

AxelLévy — Tue, 05 Mar 2019 16:06:01 GMT

Please fix it

Re: How can I change the order of popups on an ArcGIS Online Map

Katie_Clark — Tue, 22 Jun 2021 08:42:50 GMT

As many people have already stated, it would be extremely helpful to at least have the option to order the pop ups, even if this might result in slower performance. I have already voted on the idea posted here: https://community.esri.com/ideas/6548 but I'm hoping that so many people stressing this point will get Esri's attention.

Thank you!

Re: How can I change the order of popups on an ArcGIS Online Map

RhettZufelt — Tue, 19 Nov 2019 19:50:56 GMT

even if the popup is slower, don't think the users will mind that much to get the data they are after.

I mean, after all, they've already waited for what seems like forever for hosted feature layer to load......

Re: How can I change the order of popups on an ArcGIS Online Map

AndyBills — Mon, 10 Feb 2020 06:35:58 GMT

Agreed - Esri should allow the popup order to be defined. I'd be happier explaining to users that the popup is 'slow' or 'slower' (whatever the actual delay is) due to underlying data being searched in order to return the correct popup, than to irritate with an unwanted popup that cannot even be moved out the way - AND which has the arrow to the next feature move due to the differences between popup content.

It's like a mean game where the user is plagued with unwanted popups that are fiddly to use!

Simply ridiculous that an organisation such as Esri cannot see how poor the popups are.

topic Re: How can I change the order of popups on an ArcGIS Online Map in ArcGIS Online Questions

How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

@ Mike Minami Esri Education Team​

Re: How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

Re: How can I change the order of popups on an ArcGIS Online Map

@ Mike Minami Esri Education Team