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    <title>topic Add layer from URL - Tile Layer, returning empty layer in ArcGIS Online Questions</title>
    <link>https://community.esri.com/t5/arcgis-online-questions/add-layer-from-url-tile-layer-returning-empty/m-p/1506245#M60292</link>
    <description>&lt;P&gt;I am trying to add a layer from a URL to my AGOL webmap. The website containing the data is&amp;nbsp;&lt;A href="https://data.apps.fao.org/wapor/?lang=en" target="_blank" rel="noopener"&gt;https://data.apps.fao.org/wapor/?lang=en&lt;/A&gt;. In the left pane if you click "About This Data" that will open a pop-up with more information. At the bottom of this pop-up is a WTMS URL (link copied below). I tried using this link directly to add a layer to my map but got an error "&lt;SPAN&gt;Service does not exist or is inaccessible." I then replaced tilematrixset={srs} with tilematrixset=EPSG:4326 but still have the same error.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;Web Map Tile Service (WMTS)&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;URL&lt;/P&gt;&lt;P data-unlink="true"&gt;&lt;SPAN&gt;&lt;A href="https://data.apps.fao.org/map/wmts/wmts?layer=fao-gismgr/WAPOR-3/mapsets/L1-AETI-A&amp;amp;amp;tilematrixset={srs}&amp;amp;amp;Service=WMTS&amp;amp;amp;request=GetTile&amp;amp;amp;Version=1.0.0&amp;amp;amp;Format=image/png&amp;amp;amp;TileMatrix={z}&amp;amp;amp;TileCol={y}&amp;amp;amp;TileRow={x}&amp;amp;amp;layertype=Image" target="_blank"&gt;https://data.apps.fao.org/map/wmts/wmts?layer=fao-gismgr/WAPOR-3/mapsets/L1-AETI-A&amp;amp;amp;tilematrixset={srs}&amp;amp;amp;Service=WMTS&amp;amp;amp;request=GetTile&amp;amp;amp;Version=1.0.0&amp;amp;amp;Format=image/png&amp;amp;amp;TileMatrix={z}&amp;amp;amp;TileCol={y}&amp;amp;amp;TileRow={x}&amp;amp;amp;layertype=Image&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;Next, I tried to instead add it as a Tile Layer. ESRI expects a format of:&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&lt;SPAN class=""&gt;https://{subDomain}.domain.com/&amp;lt;path&amp;gt;/{level}/{col}/{row}.png&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;where subDomain is optional. I rewrote the URL as follows:&lt;/P&gt;&lt;P data-unlink="true"&gt;&lt;A href="https://data.apps.fao.org/map/wmts/wmts?layer=fao-gismgr/WAPOR-3/mapsets/L1-AETI-A&amp;amp;tilematrixset=EPSG:4326&amp;amp;Service=WMTS&amp;amp;request=GetTile&amp;amp;Version=1.0.0&amp;amp;Format=image/png&amp;amp;TileMatrix={level}&amp;amp;TileCol={col}&amp;amp;TileRow={row}&amp;amp;layertype=Image.png" target="_blank"&gt;https://data.apps.fao.org/map/wmts/wmts?layer=fao-gismgr/WAPOR-3/mapsets/L1-AETI-A&amp;amp;tilematrixset=EPSG:4326&amp;amp;Service=WMTS&amp;amp;request=GetTile&amp;amp;Version=1.0.0&amp;amp;Format=image/png&amp;amp;TileMatrix={level}&amp;amp;TileCol={col}&amp;amp;TileRow={row}&amp;amp;layertype=Image.png&lt;/A&gt;&lt;/P&gt;&lt;P&gt;I tested this url in a browser by entering {level} as 2, {col} as 2, and {row} as 1 and I see the associated tile image.&lt;/P&gt;&lt;P&gt;&lt;A href="https://data.apps.fao.org/map/wmts/wmts?layer=fao-gismgr/WAPOR-3/mapsets/L1-AETI-A&amp;amp;tilematrixset=EPSG:4326&amp;amp;Service=WMTS&amp;amp;request=GetTile&amp;amp;Version=1.0.0&amp;amp;Format=image/png&amp;amp;TileMatrix=2&amp;amp;TileCol=2&amp;amp;TileRow=1&amp;amp;layertype=Image.png" target="_blank"&gt;https://data.apps.fao.org/map/wmts/wmts?layer=fao-gismgr/WAPOR-3/mapsets/L1-AETI-A&amp;amp;tilematrixset=EPSG:4326&amp;amp;Service=WMTS&amp;amp;request=GetTile&amp;amp;Version=1.0.0&amp;amp;Format=image/png&amp;amp;TileMatrix=2&amp;amp;TileCol=2&amp;amp;TileRow=1&amp;amp;layertype=Image.png&lt;/A&gt;&lt;/P&gt;&lt;P&gt;Using the link above, I tried to add a layer from URL as a Tile Layer. A layer was created but it is empty and I don't know how to troubleshoot the issue further.&amp;nbsp;&lt;/P&gt;&lt;P&gt;Can someone help me figure out how to properly add this data from URL?&lt;/P&gt;</description>
    <pubDate>Wed, 17 Jul 2024 17:41:36 GMT</pubDate>
    <dc:creator>KarenFergason1</dc:creator>
    <dc:date>2024-07-17T17:41:36Z</dc:date>
    <item>
      <title>Add layer from URL - Tile Layer, returning empty layer</title>
      <link>https://community.esri.com/t5/arcgis-online-questions/add-layer-from-url-tile-layer-returning-empty/m-p/1506245#M60292</link>
      <description>&lt;P&gt;I am trying to add a layer from a URL to my AGOL webmap. The website containing the data is&amp;nbsp;&lt;A href="https://data.apps.fao.org/wapor/?lang=en" target="_blank" rel="noopener"&gt;https://data.apps.fao.org/wapor/?lang=en&lt;/A&gt;. In the left pane if you click "About This Data" that will open a pop-up with more information. At the bottom of this pop-up is a WTMS URL (link copied below). I tried using this link directly to add a layer to my map but got an error "&lt;SPAN&gt;Service does not exist or is inaccessible." I then replaced tilematrixset={srs} with tilematrixset=EPSG:4326 but still have the same error.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;Web Map Tile Service (WMTS)&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;URL&lt;/P&gt;&lt;P data-unlink="true"&gt;&lt;SPAN&gt;&lt;A href="https://data.apps.fao.org/map/wmts/wmts?layer=fao-gismgr/WAPOR-3/mapsets/L1-AETI-A&amp;amp;amp;tilematrixset={srs}&amp;amp;amp;Service=WMTS&amp;amp;amp;request=GetTile&amp;amp;amp;Version=1.0.0&amp;amp;amp;Format=image/png&amp;amp;amp;TileMatrix={z}&amp;amp;amp;TileCol={y}&amp;amp;amp;TileRow={x}&amp;amp;amp;layertype=Image" target="_blank"&gt;https://data.apps.fao.org/map/wmts/wmts?layer=fao-gismgr/WAPOR-3/mapsets/L1-AETI-A&amp;amp;amp;tilematrixset={srs}&amp;amp;amp;Service=WMTS&amp;amp;amp;request=GetTile&amp;amp;amp;Version=1.0.0&amp;amp;amp;Format=image/png&amp;amp;amp;TileMatrix={z}&amp;amp;amp;TileCol={y}&amp;amp;amp;TileRow={x}&amp;amp;amp;layertype=Image&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;Next, I tried to instead add it as a Tile Layer. ESRI expects a format of:&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&lt;SPAN class=""&gt;https://{subDomain}.domain.com/&amp;lt;path&amp;gt;/{level}/{col}/{row}.png&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;where subDomain is optional. I rewrote the URL as follows:&lt;/P&gt;&lt;P data-unlink="true"&gt;&lt;A href="https://data.apps.fao.org/map/wmts/wmts?layer=fao-gismgr/WAPOR-3/mapsets/L1-AETI-A&amp;amp;tilematrixset=EPSG:4326&amp;amp;Service=WMTS&amp;amp;request=GetTile&amp;amp;Version=1.0.0&amp;amp;Format=image/png&amp;amp;TileMatrix={level}&amp;amp;TileCol={col}&amp;amp;TileRow={row}&amp;amp;layertype=Image.png" target="_blank"&gt;https://data.apps.fao.org/map/wmts/wmts?layer=fao-gismgr/WAPOR-3/mapsets/L1-AETI-A&amp;amp;tilematrixset=EPSG:4326&amp;amp;Service=WMTS&amp;amp;request=GetTile&amp;amp;Version=1.0.0&amp;amp;Format=image/png&amp;amp;TileMatrix={level}&amp;amp;TileCol={col}&amp;amp;TileRow={row}&amp;amp;layertype=Image.png&lt;/A&gt;&lt;/P&gt;&lt;P&gt;I tested this url in a browser by entering {level} as 2, {col} as 2, and {row} as 1 and I see the associated tile image.&lt;/P&gt;&lt;P&gt;&lt;A href="https://data.apps.fao.org/map/wmts/wmts?layer=fao-gismgr/WAPOR-3/mapsets/L1-AETI-A&amp;amp;tilematrixset=EPSG:4326&amp;amp;Service=WMTS&amp;amp;request=GetTile&amp;amp;Version=1.0.0&amp;amp;Format=image/png&amp;amp;TileMatrix=2&amp;amp;TileCol=2&amp;amp;TileRow=1&amp;amp;layertype=Image.png" target="_blank"&gt;https://data.apps.fao.org/map/wmts/wmts?layer=fao-gismgr/WAPOR-3/mapsets/L1-AETI-A&amp;amp;tilematrixset=EPSG:4326&amp;amp;Service=WMTS&amp;amp;request=GetTile&amp;amp;Version=1.0.0&amp;amp;Format=image/png&amp;amp;TileMatrix=2&amp;amp;TileCol=2&amp;amp;TileRow=1&amp;amp;layertype=Image.png&lt;/A&gt;&lt;/P&gt;&lt;P&gt;Using the link above, I tried to add a layer from URL as a Tile Layer. A layer was created but it is empty and I don't know how to troubleshoot the issue further.&amp;nbsp;&lt;/P&gt;&lt;P&gt;Can someone help me figure out how to properly add this data from URL?&lt;/P&gt;</description>
      <pubDate>Wed, 17 Jul 2024 17:41:36 GMT</pubDate>
      <guid>https://community.esri.com/t5/arcgis-online-questions/add-layer-from-url-tile-layer-returning-empty/m-p/1506245#M60292</guid>
      <dc:creator>KarenFergason1</dc:creator>
      <dc:date>2024-07-17T17:41:36Z</dc:date>
    </item>
    <item>
      <title>Re: Add layer from URL - Tile Layer, returning empty layer</title>
      <link>https://community.esri.com/t5/arcgis-online-questions/add-layer-from-url-tile-layer-returning-empty/m-p/1506294#M60296</link>
      <description>&lt;P&gt;I poked around some more and realized that my webmap uses&amp;nbsp;&lt;SPAN&gt;EPSG:3857, even though the original tile layer was listed as EPSG:4326. Once I made this change in the URL (&amp;amp;tilematrixset=EPSG:3857) the layer works!&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 17 Jul 2024 19:05:09 GMT</pubDate>
      <guid>https://community.esri.com/t5/arcgis-online-questions/add-layer-from-url-tile-layer-returning-empty/m-p/1506294#M60296</guid>
      <dc:creator>KarenFergason1</dc:creator>
      <dc:date>2024-07-17T19:05:09Z</dc:date>
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