topic Re: Disable popups on aerial imagery in ArcGIS Online Questions

Disable popups on aerial imagery

AngelaSchirck — Wed, 31 May 2023 17:12:45 GMT

I am trying to disable a popup on aerial imagery (shown below).

I found this post: https://community.esri.com/t5/arcgis-online-questions/disable-pop-ups-on-imagery/td-p/1126382 which says to click on "remove popups," in map viewer classic but this option is not available on my layer:

In map viewer the popup icon is grayed out:

Any help would be appreciated.

Re: Disable popups on aerial imagery

David_McRitchie — Thu, 01 Jun 2023 16:03:15 GMT

For Aerial Imagery, I would recommend publishing this as a Tile Layer as this will disable any pop-up functionality.

Re: Disable popups on aerial imagery

ElizabethZizzamia1 — Thu, 22 Feb 2024 15:22:27 GMT

Hello, The OP looks like they want to turn off basemap pop-ups. I'd love a setting to do this as well. I teach with web maps and students click on a point and the pop-up shows Maxar for example. It's not obvious to them to use the right arrow to go to the next pop-up dialog. Even a setting to make sure that the basemap pop-up always shows last in the list would be good.

Re: Disable popups on aerial imagery

PatrickKent1 — Thu, 09 May 2024 14:15:35 GMT

I also have this issue showing the Maxar popup for an aerial basemap. How do we remove that?

Re: Disable popups on aerial imagery

Sara_Fatimah — Thu, 16 May 2024 23:31:43 GMT

I have the same issue. I want to disable pop-ups when someone clicks on the basemap. Currently this is what pops up when I accidentally click on layers that are not my vector features.

Re: Disable popups on aerial imagery

AprilJohnson2 — Wed, 17 Jul 2024 01:27:44 GMT

Same problem here - I have no "Remove Pop-up" function in either MapViewer OR MapViewer classic. Republishing the imagery is not a solution since it is not my imagery - it's ESRI's Imagery Hybrid layer. There's already a credit to the sources in the map, so why would ESRI force a pop-up on base imagery? NO ONE WANTS TO READ ABOUT THIS and it is confusing my users.

Re: Disable popups on aerial imagery

Sara_Fatimah — Thu, 05 Sep 2024 23:49:36 GMT

Update: This is still a problem for me, It has not been solved.

Re: Disable popups on aerial imagery

parkcountygis — Mon, 03 Feb 2025 18:17:14 GMT

Hi @David_McRitchie , do you have any more information on this? Based on the other comments this is an issue with the esri basemaps. It occurs on all of my maps as well, here is an example where this happens - City of Livingston Snow Plow Routes

@AlixVezina

Re: Disable popups on aerial imagery

AlixVezina — Mon, 03 Feb 2025 20:20:00 GMT

@parkcountygis Please could you send me the link to the web map you're using in that app? I'd like to take a closer look.

Re: Disable popups on aerial imagery

parkcountygis — Tue, 04 Feb 2025 16:07:07 GMT

@AlixVezina yes here you go: https://parkcounty.maps.arcgis.com/apps/mapviewer/index.html?webmap=c924a2c4990541438d7db4d60aec2863

Thank you!

Re: Disable popups on aerial imagery

AlixVezina — Tue, 04 Feb 2025 16:39:32 GMT

@parkcountygis

It looks like you'll need to go to the layers within your Basemap and disable popups for the Metadata layers.

Re: Disable popups on aerial imagery

parkcountygis — Tue, 04 Feb 2025 17:48:29 GMT

@AlixVezina Thank you for your help!!