topic Re: Instant app Sidebar issue identify after last update in ArcGIS Online Questions

Instant app Sidebar issue identify after last update

SMauri — Tue, 19 Mar 2024 14:40:54 GMT

Hi all,

when you make a query on the map, after the first query the information in the sidebar no longer appears. Not only this, but the selected element remains selected even when you click on other elements on the map.

Does this happen to anyone else too?

Here a demo app for testing: Demo Instant App Sidebar (arcgis.com)

Re: Instant app Sidebar issue identify after last update

ZakBaron — Wed, 20 Mar 2024 17:05:55 GMT

Yes, I am seeing the same issue. I noticed it in the demo as well. Tried it in several browsers and in incognito mode, but always the same behavior.

I opened a case yesterday with ESRI Tech Support. It looked like we had fixed it by recreating the Sidebar app with the existing map I had been using. But after a brief success it went back to the problem behavior.

Re: Instant app Sidebar issue identify after last update

SMauri — Thu, 21 Mar 2024 08:43:14 GMT

Thank you Zak for your feedback 👍

Re: Instant app Sidebar issue identify after last update

ZakBaron — Mon, 22 Apr 2024 22:09:49 GMT

Your welcome--this has been logged as a bug:

BUG-000166058

I'm going to move my app to Experience Builder for now.

Re: Instant app Sidebar issue identify after last update

KarenChadwick2 — Mon, 25 Mar 2024 19:22:17 GMT

Is there any timeline on when this bug will be fixed?

(I can't use Experience Builder as a workaround because it's too resource-hogging for users on VDIs.)

Re: Instant app Sidebar issue identify after last update

JonasPersson — Tue, 09 Apr 2024 15:48:57 GMT

Any updates on this? Quite annoying problem for us.

The link to the bug status does not work for me.

Re: Instant app Sidebar issue identify after last update

KarenChadwick2 — Tue, 09 Apr 2024 18:49:46 GMT

The bug link also doesn't work for me...

Re: Instant app Sidebar issue identify after last update

LeahBowyer — Tue, 23 Apr 2024 21:01:11 GMT

Thank you, @ZakBaron! Unfortunately, the link to the bug documentation (above) isn't working for me. We are experiencing the same issue, and I was wanting to review and confirm if they are indeed the same.

Edited to correct user tag.

Re: Instant app Sidebar issue identify after last update

ZakBaron — Mon, 22 Apr 2024 22:16:58 GMT

Sorry about the link to the bug. I will recreate it here:

BUG-000166058

The link in the original post is working for me. I'm not sure if that is a helpful clue or not. I checked the link in another browser in incognito mode and it worked there as well after a login screen. I'm not sure what else I can try as far as the the link goes.

Re: Instant app Sidebar issue identify after last update

ZakBaron — Mon, 22 Apr 2024 22:20:17 GMT

Hi @LeahBowyer ,

I did not get a notification on your reply because you made a typo in my name: it should be @ZakBaron

not @zakebaron I think you have to choose a name from the auto-complete list after you start searching...

At any rate, I replied below about the link not working. You are not the only one it is not working for, but I don't have an answer on why that is...

Re: Instant app Sidebar issue identify after last update

KarenChadwick2 — Mon, 22 Apr 2024 22:26:01 GMT

Thanks for reposting, Zak. 🙂 The link responds with no permissions --> I guess you can see it as the reporter but not the rest of us.

It would be great if Esri got this bug fixed...

Re: Instant app Sidebar issue identify after last update

ZakBaron — Tue, 23 Apr 2024 21:55:46 GMT

I have never had the pleasure of reporting a bug before so I don't know how it all works. I would think that bugs could be tracked by anyone...

I found a post here that explains what is going on. You need to scroll through most of the first page to get to the information about how ESRI vets bugs:

why-aren-t-more-bug-reports-shared-publicly?

Basically they keep the visibility confined to the reporting user until they have a chance to thoroughly test and validate the bug. Then they make it searchable by all ESRI users.

Re: Instant app Sidebar issue identify after last update

LeahBowyer — Tue, 23 Apr 2024 22:11:38 GMT

I created a case with Esri, and I referenced your bug. Now, I can subscribe and receive updates on our organization's support case log.

Thanks again!

Re: Instant app Sidebar issue identify after last update

Amanda__Huber — Fri, 26 Apr 2024 18:21:32 GMT

UGH we're seeing this exact same issue as well. This is very frustrating on top of this issue we logged today:

https://community.esri.com/t5/arcgis-online-questions/arcgis-online-sidebar-instant-app-popup-breaks/td-p/1415930

Re: Instant app Sidebar issue identify after last update

KarenChadwick2 — Sun, 28 Apr 2024 19:00:00 GMT

Don't know whether anyone else has seen it, but this thread arrived in my inbox this morning and addresses the same issue, with a possible temporary workaround (note: I haven't tried the workaround yet)... https://community.esri.com/t5/arcgis-instant-apps-questions/sidebar-instant-app-pop-up-feature-not-working/m-p/1404527#M2409

Re: Instant app Sidebar issue identify after last update

LeahBowyer — Mon, 29 Apr 2024 13:22:14 GMT

Thank you, Karen! This notification really helped. Will try to the workaround shared in the other thread.

Re: Instant app Sidebar issue identify after last update

Amanda__Huber — Tue, 30 Apr 2024 16:57:32 GMT

Please note the bug recorded refers to the builder, is this intentional?
FYI We're seeing this issue in the live app not just the builder.

Re: Instant app Sidebar issue identify after last update

Amanda__Huber — Tue, 30 Apr 2024 17:02:02 GMT

Thank you! Yes this resolved the issue for us as well, including the pop-up issue
https://community.esri.com/t5/arcgis-instant-apps-questions/sidebar-instant-app-pop-up-feature-not-working/m-p/1404527#M2409

Re: Instant app Sidebar issue identify after last update

KarenChadwick2 — Tue, 30 Apr 2024 19:11:53 GMT

Glad to hear the workaround from the other thread helped. 🙂 (Hopefully Esri will fix the issue soon, though, so we won't need a workaround... 😎)

Re: Instant app Sidebar issue identify after last update

Amanda__Huber — Tue, 30 Apr 2024 19:21:29 GMT

Yes I completely agree, a workaround is not ideal. Good news is that the bug says "in product plan" , so fingers crossed it's sooner than later.