topic Portal Sharing / Access Issues in ArcGIS Online Questions https://community.esri.com/t5/arcgis-online-questions/portal-sharing-access-issues/m-p/1404801#M58437 <P>Hi there I am based in Canada and and am working with an organization in New Zealand. They are trying to share their ArcGIS portal link with us and it is not working when I try to open in Chrome or MS Edge. Two other organizations in New Zealand they have shared with can access it but ourselves and two other organizations (one in US and one in Canada) are also having issues and cannot access it.&nbsp;&nbsp;</P><P>Any suggestions? Is this a regional thing or coincidentally a firewall issue for the North American orgs?</P><P>Message I am getting below</P><P>---------</P><P><SPAN>This site can’t be reached</SPAN></P><P><STRONG>arcgis.[].com</STRONG><SPAN>&nbsp;</SPAN>took too long to respond.</P><DIV><DIV><DIV><DIV><DIV><P>Try:</P><UL class=""><LI>Checking the connection</LI><LI><A href="http://e" target="_self">Checking the proxy and the firewall</A></LI><LI>Running Windows Network Diagnostics</LI></UL></DIV><DIV class="">ERR_CONNECTION_TIMED_OUT</DIV></DIV></DIV></DIV></DIV> Tue, 02 Apr 2024 18:49:48 GMT EFlats 2024-04-02T18:49:48Z Portal Sharing / Access Issues https://community.esri.com/t5/arcgis-online-questions/portal-sharing-access-issues/m-p/1404801#M58437 <P>Hi there I am based in Canada and and am working with an organization in New Zealand. They are trying to share their ArcGIS portal link with us and it is not working when I try to open in Chrome or MS Edge. Two other organizations in New Zealand they have shared with can access it but ourselves and two other organizations (one in US and one in Canada) are also having issues and cannot access it.&nbsp;&nbsp;</P><P>Any suggestions? Is this a regional thing or coincidentally a firewall issue for the North American orgs?</P><P>Message I am getting below</P><P>---------</P><P><SPAN>This site can’t be reached</SPAN></P><P><STRONG>arcgis.[].com</STRONG><SPAN>&nbsp;</SPAN>took too long to respond.</P><DIV><DIV><DIV><DIV><DIV><P>Try:</P><UL class=""><LI>Checking the connection</LI><LI><A href="http://e" target="_self">Checking the proxy and the firewall</A></LI><LI>Running Windows Network Diagnostics</LI></UL></DIV><DIV class="">ERR_CONNECTION_TIMED_OUT</DIV></DIV></DIV></DIV></DIV> Tue, 02 Apr 2024 18:49:48 GMT https://community.esri.com/t5/arcgis-online-questions/portal-sharing-access-issues/m-p/1404801#M58437 EFlats 2024-04-02T18:49:48Z