https://community.esri.com/t5/arcgis-online-questions/get-directions-not-working-on-web-viewer/m-p/1403986#M58425 <P>Hello!</P><P>I am trying to enable the "Get Directions" for a Web Viewer Map. I have tried using a polygon and point layer to get directions to but both pop up with:</P><P>"Cannot load route service. This may be due to the service not being accessible."</P><P>I have made sure Network Analysis is on.&nbsp;</P><P>This isn't a problem in the Field Maps app with the same map, as I can get directions with that.&nbsp;</P><P>Any tips/advice/help?</P><P>Thank you!!</P> Mon, 01 Apr 2024 18:31:19 GMT alexis_s 2024-04-01T18:31:19Z https://community.esri.com/t5/arcgis-online-questions/get-directions-not-working-on-web-viewer/m-p/1403986#M58425 <P>Hello!</P><P>I am trying to enable the "Get Directions" for a Web Viewer Map. I have tried using a polygon and point layer to get directions to but both pop up with:</P><P>"Cannot load route service. This may be due to the service not being accessible."</P><P>I have made sure Network Analysis is on.&nbsp;</P><P>This isn't a problem in the Field Maps app with the same map, as I can get directions with that.&nbsp;</P><P>Any tips/advice/help?</P><P>Thank you!!</P> Mon, 01 Apr 2024 18:31:19 GMT https://community.esri.com/t5/arcgis-online-questions/get-directions-not-working-on-web-viewer/m-p/1403986#M58425 alexis_s 2024-04-01T18:31:19Z