topic Why is my ArcGIS Online so slow? in ArcGIS Online Questions

Why is my ArcGIS Online so slow?

SimonAartOosterman — Thu, 28 Mar 2024 10:24:17 GMT

ArcGIS Online is incredibly slow—so slow that it is basically unusable. I have tried clearing the browser cache, but it didn't help. I've checked my internet speed—it's great, and everything else streams fine simultaneously in a different window. I use Google Chrome, version 123.0.6312.86 (Official Build) (64-bit). Any help would be greatly appreciated.

Re: Why is my ArcGIS Online so slow?

TimvanHeteren — Thu, 28 Mar 2024 13:26:03 GMT

Er is denk ik een storing....heel de dag al traag. Draai je op services1 ook?

Re: Why is my ArcGIS Online so slow?

RobEaly — Thu, 28 Mar 2024 13:36:32 GMT

We also are having issues with AGOL running slow this morning. AGOL seems to be running so slow its causing our services to not load correctly into webmap and ArcGIS Pro.

Re: Why is my ArcGIS Online so slow?

George_Thompson — Thu, 28 Mar 2024 13:47:42 GMT

I would recommend reaching out to technical support on this to have them investigate.

Re: Why is my ArcGIS Online so slow?

DougBrowning — Thu, 28 Mar 2024 15:03:49 GMT

Seeing it for us also. Many layers not loading, Arcade not completing, slow loads. Dozens of users all over the country. For sure an issue.

Re: Why is my ArcGIS Online so slow?

RobEaly — Thu, 28 Mar 2024 15:15:46 GMT

I just called in a ticket to ESRI. It's a known issue that is also impacting other users. My technician knew what issue I was having in a few seconds upon being on call so I'm guessing others are calling in as well.

Re: Why is my ArcGIS Online so slow?

DougBrowning — Thu, 28 Mar 2024 18:59:41 GMT

Heard from Esri "mitigated the incident and are starting to see recovery. Please retry accessing your hosted services." Seems good to for me now

Re: Why is my ArcGIS Online so slow?

SimonAartOosterman — Fri, 29 Mar 2024 08:23:23 GMT

No change at my end. Basically, it is still unuseable.

Re: Why is my ArcGIS Online so slow?

SimonAartOosterman — Fri, 29 Mar 2024 08:25:30 GMT

Re: Why is my ArcGIS Online so slow?

SimonAartOosterman — Sat, 30 Mar 2024 04:54:10 GMT

Unfortunately, I am not sure what services1 is and how I find out or how I change it.

Re: Why is my ArcGIS Online so slow?

SimonAartOosterman — Sat, 30 Mar 2024 04:54:56 GMT

Still painfully slow and useable for me.

Re: Why is my ArcGIS Online so slow?

MCh — Thu, 16 Jan 2025 03:22:43 GMT

I really feel you!!
It's 2025 now and the issue still remain, so DISAPPOINT 🙄