topic Instant Apps Sidebar template - new vs classic panel setting in ArcGIS Online Questions

Instant Apps Sidebar template - new vs classic panel setting

AnneTetley — Fri, 08 Mar 2024 08:57:54 GMT

Just a heads up for anyone using the Sidebar Instant App - the information panel has been updated and when you click on multiple features at once, instead of showing a list of records with the first expanded, it shows the first record and a small "1 of 4" button in the bottom corner of the panel.

This took us by surprise and we only noticed after user complaints of not being able to find the data.

We've switched on the "classic panel" option which reverts the info panel back to its original behaviour.

Really hope ESRI don't remove the option to revert to the classic style as it would be a huge loss of usability. We really like how the template works at the moment and don't want to lose that option.

Re: Instant Apps Sidebar template - new vs classic panel setting

JohnNergeBrooklynPark — Mon, 11 Mar 2024 18:45:56 GMT

Cross referencing this question with a new idea I added. 100% agree this was a bad design change and needs to be fixed asap.

Re: Instant Apps Sidebar template - new vs classic panel setting

Amanda__Huber — Mon, 11 Mar 2024 18:55:01 GMT

We'll add our voice to this as well.

This change is not user intuitive and is lost in the UI. For general internet users to know they should click something that's so discreetly hidden is expecting too much.

Please advise.

Thank you,

Amanda Huber

Re: Instant Apps Sidebar template - new vs classic panel setting

KellyHutchins — Mon, 11 Mar 2024 22:05:32 GMT

Thanks for the feedback. We made the change in order to provide access to related records and a clustering experience. We don't plan to remove the "classic panel" option so if you prefer that option you can continue to use it. We will ask our design team to look at the navigation bar and see what we can do to make it more prominent in a future release.

Also as the original poster pointed out you can get the old look back by enabling the "classic panel" option in the configuration experience.

Re: Instant Apps Sidebar template - new vs classic panel setting

JohnNergeBrooklynPark — Tue, 12 Mar 2024 13:30:00 GMT

Thanks for the context @KellyHutchins. Two follow up comments.

It would have been nice if this feature was added as a new option instead of replacing the default config. Now we have to go through all of our existing Sidebar apps and turn the toggle on just to maintain existing functionality. I'm guessing it's too late to roll back or change this for Sidebar, but in the future avoiding changing how instant apps function by default would avoid a lot of headaches for users.
Can the Classic Pane be renamed to something like List Results? We've been trained that when Esri uses the word Classic it means a feature they're getting rid of, e.g., Map Viewer Classic, Story Maps Classic. It's good to know it's not going away, but the term historically suggests otherwise.

Re: Instant Apps Sidebar template - new vs classic panel setting

RoseAmy — Mon, 28 Apr 2025 19:08:33 GMT

Hello,

Our Instant App on AGOL is also acting strange for side panel pop-ups, including not clearing history like it use to as well as the other problems mentioned.

I was happy to hear of a possible workaround but haven't been able to find the "classic panel" toggle. My app is an Instant App on AGOL. It's odd because it seems it should be right under "Pop-up" under the Sidebar configuration.

Is it located somewhere else for AGOL? I even created an new instant app and it wasn't there also.

Any help appreciated,

Amy Rose

City of Dallas

Re: Instant Apps Sidebar template - new vs classic panel setting

KellyHutchins — Mon, 28 Apr 2025 19:28:51 GMT

The option is now called Accordion Panel and you can find it in the Sidebar section until Popup Tool Label. That said can you provide more details about the selection/clear selection issues you are seeing?

Re: Instant Apps Sidebar template - new vs classic panel setting

RoseAmy — Mon, 28 Apr 2025 19:29:40 GMT

Thank you! I will take a look.

Re: Instant Apps Sidebar template - new vs classic panel setting

RoseAmy — Mon, 28 Apr 2025 20:16:24 GMT

Hello again,

When you search for an address the pop up doesn't appear on the sidebar. Only the address shows up. When you click on a parcel it does.

You can reach it here: https://www.arcgis.com/apps/instant/sidebar/index.html?appid=eb52e7fc96de4834a945430bede24dd1.

I did change it to use Accordion Panel but it still did not fix it. I then created a new instant app and set it up basically the same with Accordion Panel and that one works. I didn't see anything different in the settings and I even restarted my computer. I haven't shared the test out to the public though since it is just a test. Have users had to recreate their Instant Apps to fix this?

Thank you for your help,

Amy

Re: Instant Apps Sidebar template - new vs classic panel setting

KellyHutchins — Mon, 28 Apr 2025 20:39:58 GMT

You should be able to use either the default or accordion option and have search results show up in the popup side panel. In the test app you sent it does look like its working. In the old one I wonder if something was cached- you can try testing it in a browser using private or incognito mode. You can also check out your search settings to see if there is something different between the two apps.

Re: Instant Apps Sidebar template - new vs classic panel setting

RoseAmy — Mon, 28 Apr 2025 20:54:51 GMT

That's strange, it still isn't working for me when I search for an address. I restarted my computer and also looked at it in incognito mode. This is actually the production app that is not working right. see below

Re: Instant Apps Sidebar template - new vs classic panel setting

KellyHutchins — Mon, 28 Apr 2025 21:08:00 GMT

It looks like its working to me? The sidepanel in your screen capture is showing the search result popup which contains the address and zoom to button.

Are you trying to show search results for the layer instead? In that case you can configure the Sidebar app to add a Layer search source. Then if users use the search box and search that layer. you'll see the search results for the layer appear.

Alternatively look into the Lookup instant app. In that app the search address is used to select specified features found at that location. Here's an example:

https://www.arcgis.com/apps/instant/lookup/index.html?appid=eb52e7fc96de4834a945430bede24dd1&find=745%2520W%2520BROOKLYN%2520AVE

Re: Instant Apps Sidebar template - new vs classic panel setting

RoseAmy — Mon, 28 Apr 2025 21:16:49 GMT

This is what I was expecting which works on the test instant app. I may need to re-create the web app and see what happens. I made this app right after Instant apps came out. I probably should look at the Lookup template and others that are now out there.

Re: Instant Apps Sidebar template - new vs classic panel setting

RoseAmy — Mon, 28 Apr 2025 21:30:29 GMT

FACEPALM. Just saw your example. I think I will redo in the Lookup template. Thank you for helping me!