topic Re: Unable to select features in Map Viewer. in ArcGIS Online Questions

Unable to select features in Map Viewer.

jfischer — Tue, 27 Feb 2024 17:25:25 GMT

I am unable to select features (make the pop up show) from one of my "ArcGIS Server web service" layers.

Here's a few things I've noticed:

The features are still drawing on the map.
All the records show up correctly in the table.
Only the first item in the table is selectable.
If I add this service to Map Viewer Classic, it works correctly there.

Was there an update/patch on Map Viewer this past weekend, because It was working before.

Re: Unable to select features in Map Viewer.

RussRoberts — Tue, 27 Feb 2024 17:56:26 GMT

Nothing has been updated in Map Viewer since the November 2023 update. If you can share the service I can take a look but you might need to contact support on this one.

Re: Unable to select features in Map Viewer.

jfischer — Tue, 27 Feb 2024 18:18:56 GMT

https://cityworks.fcgov.com/Cityworks/gis/1/1331/rest/services/cw/FeatureServer/5

Re: Unable to select features in Map Viewer.

RussRoberts — Tue, 27 Feb 2024 18:36:04 GMT

I see an error from the service when the query is taking place.

code: -2147467262
description: ""
extendedCode: 0
message: "Object cannot be cast from DBNull to other types."

Re: Unable to select features in Map Viewer.

jfischer — Tue, 27 Feb 2024 19:01:00 GMT

Thanks so much for helping out.

Can you tell me what you did to produce that error message?

Re: Unable to select features in Map Viewer.

RussRoberts — Tue, 27 Feb 2024 19:18:02 GMT

I had the network console opened in chrome: https://developer.chrome.com/docs/devtools/network

Then I clicked on one of the features in the Map View and had the network traffic filtered for that service and looked at the results for the query to see what errors were returned or results from the service.