topic Re: Cause of AGOL sharing reset on distributed collaboration copies? in ArcGIS Online Questions

Cause of AGOL sharing reset on distributed collaboration copies?

FPGIS_FrancescaRohr — Wed, 27 May 2020 17:26:35 GMT

We have feature services copied to AGOL from Portal through distributed collaboration. In AGOL these services are then shared with our Hub initiative. Sometimes the sharing gets reset (so services no long show up on Hub) and I'm trying to figure out the cause. We rebooted our enterprise server to see if that caused a reset but it didn't. Sometimes the distributed collaboration sync fails due to one feature service. When one item fails to sync could that cause the sharing for all the items to be reset?

Re: Cause of AGOL sharing reset on distributed collaboration copies?

Joshua-Young — Tue, 13 Feb 2024 16:40:28 GMT

@FPGIS_FrancescaRohrdid you ever find a cause or solution for this issue. I have just started trying to use distributed collaborations and I am running into this same issue. A service that has been shared with the public will eventually be set back to private on its own.

Re: Cause of AGOL sharing reset on distributed collaboration copies?

FPGIS_FrancescaRohr — Wed, 21 Feb 2024 01:15:37 GMT

Hello,

Unfortunately, I do not remember how that was fixed. While our program does rely on distributed collaboration as a way to share our data from AGOL, rather than from our on-premises Enterprise, we have found that it needs close watching as issues do arise. Good luck with yours.

Re: Cause of AGOL sharing reset on distributed collaboration copies?

LDreyfuss — Fri, 10 Oct 2025 15:59:44 GMT

This has also been happening to us, going the other way, from AGOL to Portal. We have only successful syncs for around the last sharing reset, so I don't think its that for us. If you find any other root cause, please share! We have a highly used app that contains DC layers, and when the sharing on them gets reset the whole app requests credentials. So we would love to figure this one out!