topic Re: Web Mapping Application not loading for View or Configure in ArcGIS Online Questions

Web Mapping Application not loading for View or Configure

KatieSjolander — Mon, 30 Oct 2023 13:11:30 GMT

I created a web mapping application and all was working and now a month later it will not open to VIEW or CONFIGURE, it just has the bars that move trying to load...anyone have any suggestions?

Re: Web Mapping Application not loading for View or Configure

RebeccaRichman — Mon, 30 Oct 2023 16:19:56 GMT

Hi @KatieSjolander,

I would recommend logging a support case for this--https://support.esri.com/en-us/contact

An analyst can help troubleshoot the app.

Cheers,

Rebecca

Re: Web Mapping Application not loading for View or Configure

Kelly_G — Mon, 30 Oct 2023 23:49:55 GMT

I'm also noticing this issue. I'm unable to see Instant Apps and Experience Builder apps that have been share with a group with a Viewer user type with a viewer role. I'm also experiencing the same issue with Partner User Types with essential app bundles assigned. For Instant apps I get a blank screen, For experience builder I get an error message saying that i don't have access to the item (which I do). I'm not an authorized caller for my organization yet, but can provide some examples if you find me.

Forever yours, Gwizzle

Re: Web Mapping Application not loading for View or Configure

Kelly_G — Tue, 31 Oct 2023 00:18:59 GMT

This workflow works on Enterprise 11.1 with viewers and partner user types.

Re: Web Mapping Application not loading for View or Configure

Kelly_G — Tue, 31 Oct 2023 16:02:48 GMT

This was User Error. It's working as expected. I guess i missed the step of adding the user to the right group.

Sorry for the false alarm. Everything works as it should. Great release team

Re: Web Mapping Application not loading for View or Configure

RebeccaRichman — Tue, 31 Oct 2023 16:05:37 GMT

Thanks for the update @Kelly_G ! Always lovely to hear from you 😁

Re: Web Mapping Application not loading for View or Configure

Kelly_G — Tue, 31 Oct 2023 16:07:29 GMT

I swear it worked on my laptop @ThomasEdghill 🤣