topic Re: Embedding dashboards in ArcGIS Online Questions

Embedding dashboards

SimonLunn23 — Wed, 02 Mar 2022 11:25:41 GMT

I have previously embedded several dashboards into a storymap and been able to view them fine. But now i keep getting an error that reads: 'Missing translation errors.identity-manager:popup-blocked" for locale "en". I'm can't figure out what the message means or how to solve. I have tried creating new dashboards and embedding them into a new storymap but still no joy. It stopped working towards the end of February, so i'm not sure if this coincides with an update.

Re: Embedding dashboards

ABishop — Wed, 02 Mar 2022 13:43:59 GMT

Hello Simon,

I would try looking at the settings in your browser. Could possibly be something blocked on that level.

Re: Embedding dashboards

AdrianWelsh — Wed, 02 Mar 2022 14:45:33 GMT

Simon,

Have you tried other browsers? Incognito browsers? And clearing your browser cache? Just trying to rule out all other issues!

Re: Embedding dashboards

AlexandraKaramitrou — Mon, 07 Mar 2022 23:05:24 GMT

Any luck with this issue?

I am having exactly the same problem. I didn't have it some months ago so I am guessing that it has to do with some relatively recent update?

Re: Embedding dashboards

SimonLunn23 — Wed, 09 Mar 2022 16:46:39 GMT

Thanks for responses - I have managed to find a solution by making the dashboard and the associated data public. This bypasses the need to sign in to AGOL, which I think is where the problem was. Hopefully there is a proper fix soon.

Re: Embedding dashboards

Anonymous User — Wed, 09 Mar 2022 18:10:51 GMT

I am also having this issue. Has anyone found a fix/thing to adjust in settings other than making the map public?

Re: Embedding dashboards

AlexandraKaramitrou — Wed, 09 Mar 2022 18:33:07 GMT

Hi! For me it finally worked by using another browser e.g. Edge.

Re: Embedding dashboards

DebHSF — Tue, 22 Mar 2022 14:59:08 GMT

I am having this issue too. Already using Edge and I'm already signed in to AGOL. It prompts me to sign in to AGOL again, but when I click on OK to do this, the pop-up it brings up just loads and never gets any further.

Re: Embedding dashboards

sofoo — Fri, 29 Apr 2022 19:44:59 GMT

Oddly adding a new embed item and using the same dashboard url fixed it for me!! Maybe if you added the embed before a certain time, there was an update to the StoryMaps interface that broke those.

Re: Embedding dashboards

massitchy — Fri, 01 Jul 2022 09:13:11 GMT

This is a problem for me as well. Is there a remedy or setting to change other than making the map public?

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Re: Embedding dashboards

RobertAnderson3 — Tue, 31 Oct 2023 12:58:51 GMT

I just had a user report this same issue when trying to access a Dashboard that has been added to Microsoft Teams for them to use. Just the one user as far as I can tell, it works for me currently but I am the owner of the dashboard. I know there was an AGOL update last week so not sure if related.

Did anyone ever find a proper solution?

Re: Embedding dashboards

RoryMcPherson — Tue, 30 Jan 2024 23:05:32 GMT

I had the same issue adding an app to a Teams group. The error message is saying there is an issue with the pop-up prompt with an ArcGIS Identity input, i.e. requirement to sign in to an account to access the content. The app I was embedding is not public, and it had other embedded content from ArcGIS Online. I found that removing the embedded content fixed the problem, so my guess is there are some authentication issues with trying to access content indirectly. Might not fix everyone's problems, but sharing what worked for me.

Re: Embedding dashboards

RobertAnderson3 — Wed, 31 Jan 2024 12:48:56 GMT

As a bit of an update, our Service Desk did some research into this they found that the functionality of loading a website directly in Teams is going to be sunset in the spring, it will open in an external browser so this issue will no longer be relevant. The quote from Microsoft they sent me:

"Starting April 2024, Microsoft Teams will be retiring the ability to load websites inside the new Teams client when using the Website tab. These website links will open in a new browser tab instead. This is to better align with emerging best practices in web security and privacy while also improving the reliability of websites opened through this feature."

Re: Embedding dashboards

RoryMcPherson — Mon, 05 Feb 2024 06:10:13 GMT

Thanks for the early notice on Website tabs in Teams. However, I've been embedding a dashboard into Teams using ArcGIS for Teams, not by using the Website tab, which I see as different. Whether ArcGIS for Teams is impacted by this change, or isn't, I just wanted the share these specifics.

Re: Embedding dashboards

RobertAnderson3 — Mon, 05 Feb 2024 12:28:26 GMT

Oh awesome, thank you for this information, I had entirely forgotten about this! I'll switch our embeds to that process.

That said, I just tried to add one while signing into my account which is an organization admin, and I'm being told I don't have permissions to view this item... so I am very confused by that. Am I missing something set up wise?

Re: Embedding dashboards

RoryMcPherson — Tue, 06 Feb 2024 21:50:01 GMT

It could be any number of reasons, and I've found a few quirks and questions of my own when testing things out. When adding your own app to a Teams tab, I have had no issues embedding an app directly, and so long as other Teams' members have access to the content in ArcGIS, they are able to access the content too. However, when adding content owned by others things become a bit confusing as from what I can work out I can add content that I don't directly have access to yet I can still find in the search content options when setting up the ArcGIS for Teams tab. Also, sometimes these apps embed directly and other times the item details page gets embedded. I am not quite sure why one or the other happens. Anyways, regarding your question, because you're an admin perhaps check that you in fact have shared access to the content instead of leveraging your admin powers? There may be something odd happening there, at least might be my guess. Hope that helps!

Re: Embedding dashboards

RobertAnderson3 — Wed, 07 Feb 2024 12:54:17 GMT

Thank you @RoryMcPherson for the reply and tips. It's odd because I am admin AND owner of the dashboard I am trying to embed, as well as in groups it is shared to. I've tried it in multiple Teams I'm in. Also with different Dashboards and they don't work.

I tried adding layers and these work, but direct to browser, web maps (including the one in my Dashboard) work and display, Experience Builder and Instant Apps seem to show me with permissions but it just gets caught in a loading loop (I saw somewhere that they're not supported yet).

It's just the Dashboards that I don't seem to have permissions to view when I add them.