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    <title>topic Re: WMTS layer not working in ArcGIS Online Questions</title>
    <link>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1328180#M54559</link>
    <description>&lt;P&gt;Thanks Miguel, yep, we have an open Tech Support query about this. We're also having issues filtering our WFS services (by attribute) when bringing them into ArcGIS online. Don't suppose you have any advice on how/ if that can be done?&lt;/P&gt;</description>
    <pubDate>Wed, 13 Sep 2023 10:11:32 GMT</pubDate>
    <dc:creator>IS_SpatialHub</dc:creator>
    <dc:date>2023-09-13T10:11:32Z</dc:date>
    <item>
      <title>WMTS layer not working</title>
      <link>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1313038#M53624</link>
      <description>&lt;P&gt;For some reason when I add a WMTS layer AGOL appends "rest" to the end of my base URL making it an invalid query. so&amp;nbsp;&lt;A href="https://geo.spatialhub.scot/geoserver/sh_cpth/gwc/service/wmts?authkey=xxxxxxxxxx" target="_blank" rel="noopener"&gt;https://geo.spatialhub.scot/geoserver/sh_cpth/gwc/service/wmts?authkey=xxxxxxxxxx&lt;/A&gt;&amp;nbsp;becomes&amp;nbsp;&lt;A href="https://geo.spatialhub.scot/geoserver/sh_cpth/gwc/service/wmts?authkey=xxxxxxxxxx" target="_blank" rel="noopener"&gt;https://geo.spatialhub.scot/geoserver/sh_cpth/gwc/service/wmts/rest?authkey=xxxxxxxxxx&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="NathanAtkinson_0-1690548564288.png" style="width: 400px;"&gt;&lt;img src="https://community.esri.com/t5/image/serverpage/image-id/76662i47C4C8BB2F2BCF52/image-size/medium?v=v2&amp;amp;px=400" role="button" title="NathanAtkinson_0-1690548564288.png" alt="NathanAtkinson_0-1690548564288.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 28 Jul 2023 12:50:11 GMT</pubDate>
      <guid>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1313038#M53624</guid>
      <dc:creator>NathanAtkinson</dc:creator>
      <dc:date>2023-07-28T12:50:11Z</dc:date>
    </item>
    <item>
      <title>Re: WMTS layer not working</title>
      <link>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1313042#M53625</link>
      <description>&lt;P&gt;Though when it does a GetCapabilites request to list the layers at that endpoint it does not append "rest" to the end of the query...&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="NathanAtkinson_1-1690549048601.png" style="width: 400px;"&gt;&lt;img src="https://community.esri.com/t5/image/serverpage/image-id/76664iF2AB634DE43B676A/image-size/medium?v=v2&amp;amp;px=400" role="button" title="NathanAtkinson_1-1690549048601.png" alt="NathanAtkinson_1-1690549048601.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 28 Jul 2023 12:57:55 GMT</pubDate>
      <guid>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1313042#M53625</guid>
      <dc:creator>NathanAtkinson</dc:creator>
      <dc:date>2023-07-28T12:57:55Z</dc:date>
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    <item>
      <title>Re: WMTS layer not working</title>
      <link>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1313427#M53646</link>
      <description>&lt;P&gt;Greetings&amp;nbsp;&lt;a href="https://community.esri.com/t5/user/viewprofilepage/user-id/705387"&gt;@NathanAtkinson&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;When adding the WMTS to say, Map Viewer in ArcGIS Online, have you tried entering the Authkey as a custom parameter instead of appending it to the end of the URL?&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kER350HkPN.jpg" style="width: 999px;"&gt;&lt;img src="https://community.esri.com/t5/image/serverpage/image-id/76772i92CF7517D2454F46/image-size/large?v=v2&amp;amp;px=999" role="button" title="kER350HkPN.jpg" alt="kER350HkPN.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Give that a go and see if it works for you.&lt;/P&gt;</description>
      <pubDate>Sun, 30 Jul 2023 07:23:54 GMT</pubDate>
      <guid>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1313427#M53646</guid>
      <dc:creator>MiguelParedes</dc:creator>
      <dc:date>2023-07-30T07:23:54Z</dc:date>
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    <item>
      <title>Re: WMTS layer not working</title>
      <link>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1313618#M53655</link>
      <description>&lt;P&gt;Hi Miguel,&lt;/P&gt;&lt;P&gt;Yes, I have already added the authkey as a custom parameter. The issue is that AGOL is appending "rest" to the end of my URL as seen above in the screenshots provided when AGOL makes a GetCapabilites request to fetch the layers "rest" is not appended to the URL and I get a status code of 200. But when I added the layer all following requests have "rest" appended to the URL making it an invalid endpoint.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 31 Jul 2023 14:27:51 GMT</pubDate>
      <guid>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1313618#M53655</guid>
      <dc:creator>NathanAtkinson</dc:creator>
      <dc:date>2023-07-31T14:27:51Z</dc:date>
    </item>
    <item>
      <title>Re: WMTS layer not working</title>
      <link>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1313726#M53664</link>
      <description>&lt;P&gt;Greetings&amp;nbsp;&lt;a href="https://community.esri.com/t5/user/viewprofilepage/user-id/705387"&gt;@NathanAtkinson&lt;/a&gt;&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;That is quite odd behaviour. Is this happening regardless of whether you use the Map Viewer AND Map Viewer Classic?&lt;/P&gt;&lt;P&gt;Have you tried adding the WMTS as an item in Content?&lt;/P&gt;&lt;P&gt;I would be very interested in testing the WMTS. If you are an Esri UK customer, I would recommend raising a support case with Technical Support so that we are better able to assist you.&lt;/P&gt;</description>
      <pubDate>Mon, 31 Jul 2023 17:46:32 GMT</pubDate>
      <guid>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1313726#M53664</guid>
      <dc:creator>MiguelParedes</dc:creator>
      <dc:date>2023-07-31T17:46:32Z</dc:date>
    </item>
    <item>
      <title>Re: WMTS layer not working</title>
      <link>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1328180#M54559</link>
      <description>&lt;P&gt;Thanks Miguel, yep, we have an open Tech Support query about this. We're also having issues filtering our WFS services (by attribute) when bringing them into ArcGIS online. Don't suppose you have any advice on how/ if that can be done?&lt;/P&gt;</description>
      <pubDate>Wed, 13 Sep 2023 10:11:32 GMT</pubDate>
      <guid>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1328180#M54559</guid>
      <dc:creator>IS_SpatialHub</dc:creator>
      <dc:date>2023-09-13T10:11:32Z</dc:date>
    </item>
    <item>
      <title>Re: WMTS layer not working</title>
      <link>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1328591#M54589</link>
      <description>&lt;P&gt;Greetings&amp;nbsp;&lt;a href="https://community.esri.com/t5/user/viewprofilepage/user-id/705387"&gt;@NathanAtkinson&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you add the WFS to the Map Viewer, you should be able to use the Filter tool.&amp;nbsp; Here is an illustration:&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MiguelParedes_0-1694678028274.png" style="width: 400px;"&gt;&lt;img src="https://community.esri.com/t5/image/serverpage/image-id/80655i98AEE5A6F379012B/image-size/medium?v=v2&amp;amp;px=400" role="button" title="MiguelParedes_0-1694678028274.png" alt="MiguelParedes_0-1694678028274.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Have you tried the above?&lt;/P&gt;</description>
      <pubDate>Thu, 14 Sep 2023 07:54:53 GMT</pubDate>
      <guid>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1328591#M54589</guid>
      <dc:creator>MiguelParedes</dc:creator>
      <dc:date>2023-09-14T07:54:53Z</dc:date>
    </item>
    <item>
      <title>Re: WMTS layer not working</title>
      <link>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1329017#M54613</link>
      <description>&lt;P&gt;Yep, it fails (Times Out) at the load stage using a CGL_FILTER parameter. Interestingly, Map Viewer Classic seems to totally ignore such WFS filter parameters.&lt;/P&gt;</description>
      <pubDate>Fri, 15 Sep 2023 10:38:45 GMT</pubDate>
      <guid>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1329017#M54613</guid>
      <dc:creator>IS_SpatialHub</dc:creator>
      <dc:date>2023-09-15T10:38:45Z</dc:date>
    </item>
    <item>
      <title>Re: WMTS layer not working</title>
      <link>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1329484#M54638</link>
      <description>&lt;P&gt;Greetings&amp;nbsp;&lt;a href="https://community.esri.com/t5/user/viewprofilepage/user-id/705387"&gt;@NathanAtkinson&lt;/a&gt;&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;For the WFS, in the Map Viewer, are you using the correct syntax for the CQL_FILTER?&lt;BR /&gt;Here is an example that works for me:&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="0X6Y4icKeW.jpg" style="width: 363px;"&gt;&lt;img src="https://community.esri.com/t5/image/serverpage/image-id/80878iE082450A9887C004/image-size/medium?v=v2&amp;amp;px=400" role="button" title="0X6Y4icKeW.jpg" alt="0X6Y4icKeW.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;If this is an Esri WFS, I'm afraid that, as far as I know, these do not support CQL_FILTER.&lt;/P&gt;</description>
      <pubDate>Mon, 18 Sep 2023 08:28:55 GMT</pubDate>
      <guid>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1329484#M54638</guid>
      <dc:creator>MiguelParedes</dc:creator>
      <dc:date>2023-09-18T08:28:55Z</dc:date>
    </item>
    <item>
      <title>Re: WMTS layer not working</title>
      <link>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1330516#M54681</link>
      <description>&lt;P&gt;Don't worry, we've got the WFS filter working now (but only in the new AGOL map - it doesn't work in 'Classic'). Our main issue is why our WMTS isn't able to work in AGOL. This is the open URL (with open auth key) we're trying to get working:&amp;nbsp;&lt;A title="https://geo.spatialhub.scot/geoserver/sh_mwgt/gwc/service/wmts?authkey=b85aa063-d598-4582-8e45-e7e6048718fc" href="https://geo.spatialhub.scot/geoserver/sh_mwgt/gwc/service/wmts?authkey=b85aa063-d598-4582-8e45-e7e6048718fc" target="_blank" rel="noopener"&gt;https://geo.spatialhub.scot/geoserver/sh_mwgt/gwc/service/wmts?authkey=b85aa063-d598-4582-8e45-e7e6048718fc&lt;/A&gt;&lt;/P&gt;&lt;P&gt;Give us a shout if you have any ideas.&lt;/P&gt;</description>
      <pubDate>Wed, 20 Sep 2023 08:42:11 GMT</pubDate>
      <guid>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1330516#M54681</guid>
      <dc:creator>IS_SpatialHub</dc:creator>
      <dc:date>2023-09-20T08:42:11Z</dc:date>
    </item>
    <item>
      <title>Re: WMTS layer not working</title>
      <link>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1352919#M56058</link>
      <description>&lt;P&gt;I have been working with my colleagues on investigating the issue with the GeoServer - I have access to another WMTS service which also appends the rest value and I have evidence this service works.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;A href="https://paituli.csc.fi/geoserver/paituli/gwc/service/wmts?" target="_blank"&gt;paituli.csc.fi/geoserver/paituli/gwc/service/wmts?&lt;/A&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please test this opensource link and let us know if the issue persists with that service.&amp;nbsp;&lt;/P&gt;&lt;P&gt;I would be interested to know if what version your GeoServer is and if it is fully patched.&amp;nbsp;&lt;/P&gt;&lt;P&gt;Other influences would be if there are any settings applied at GeoServer level that could be impacting use within ArcGIS Online.&amp;nbsp;&lt;/P&gt;&lt;P&gt;We will continue to monitor this feed and thanks for bringing it to our attention.&lt;/P&gt;</description>
      <pubDate>Thu, 23 Nov 2023 11:02:06 GMT</pubDate>
      <guid>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1352919#M56058</guid>
      <dc:creator>PaulHickson1</dc:creator>
      <dc:date>2023-11-23T11:02:06Z</dc:date>
    </item>
    <item>
      <title>Re: WMTS layer not working</title>
      <link>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1355290#M56169</link>
      <description>&lt;P&gt;&lt;A href="https://enterprise.arcgis.com/en/portal/latest/use/ogc.htm" target="_blank" rel="noopener"&gt;OGC—Portal for ArcGIS | Documentation for ArcGIS Enterprise&lt;/A&gt;&amp;nbsp;&lt;BR /&gt;&lt;SPAN&gt;&lt;SPAN class=""&gt;From our documentation, "OGC WFS, WMS, and WMTS services secured with web-tier authentication, such as Integrated Windows Authentication (IWA), a public key infrastructure (PKI), Basic, or Digest access authentication, are supported. OGC WFS, WMS, and WMTS services secured with token-based authentication are not supported.&amp;nbsp;"&lt;BR /&gt;&lt;BR /&gt;It has been discovered through further conversations that the ability to use custom parameters is available through the following :&amp;nbsp;&lt;A href="https://developers.arcgis.com/web-map-specification/objects/customParameters/" target="_blank"&gt;customParameters | Web Map Specification | ArcGIS Developers&lt;/A&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 06 Dec 2023 10:33:16 GMT</pubDate>
      <guid>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1355290#M56169</guid>
      <dc:creator>PaulHickson1</dc:creator>
      <dc:date>2023-12-06T10:33:16Z</dc:date>
    </item>
    <item>
      <title>Re: WMTS layer not working</title>
      <link>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1357271#M56252</link>
      <description>&lt;P&gt;&lt;A href="https://developers.arcgis.com/web-map-specification/objects/customParameters/" target="_blank" rel="noopener"&gt;customParameters | Web Map Specification | ArcGIS Developers&lt;/A&gt;&lt;/P&gt;&lt;P&gt;Help to use custom parameters&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 06 Dec 2023 10:13:13 GMT</pubDate>
      <guid>https://community.esri.com/t5/arcgis-online-questions/wmts-layer-not-working/m-p/1357271#M56252</guid>
      <dc:creator>PaulHickson1</dc:creator>
      <dc:date>2023-12-06T10:13:13Z</dc:date>
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