topic Re: Attachment Table Mismatch in WebMap in ArcGIS Online Questions

Attachment Table Mismatch in WebMap

VanessaSimpson2 — Tue, 05 Sep 2017 19:28:52 GMT

We are having an issue where we are having a mismatch between our facility point and the facility attachments (which are a pdf with details of the facility).

When I am in an .mxd and using the data, the attachment files work just fine. When I launch our web app and search the same facility point, I get a totally different pdf then what it is supposed to be and what was showing up in Desktop.

Has anyone else had this issue happen? Is there something simple I am missing in the pop up configuration or in the service?

Thank you in advance,

Vanessa

Re: Attachment Table Mismatch in WebMap

Anonymous User — Wed, 06 Sep 2017 00:08:36 GMT

I would recommend contacting Support for this one. If you need assistance getting a case created please let me know.

Re: Attachment Table Mismatch in WebMap

VanessaSimpson2 — Wed, 06 Sep 2017 15:14:35 GMT

Thanks Katie- I will call support today and discuss the issue. It's very strange behavior and is inconsistent (I check a point and it's working fine then two days later it isn't working and giving me a pdf from across town.)