topic Re: Issues with AppBuilder Bookmark config in ArcGIS Online Questions

Issues with AppBuilder Bookmark config

RoseF — Mon, 31 Jan 2022 20:49:29 GMT

I'm trying to configure the Bookmark widget in AppBuilder but the screen won't load completely. I can change the "name" of the widget to "Bookmarks" but can't change anything else. I'm able to click "OK" or "Cancel" to exit the config window.

When deployed in the app, the widget isn't functioning properly -- the user can't "Add bookmark" and the bookmarks from the web map (clearly checked "on") don't appear.

I haven't had any problems with this in the past but perhaps I'm forgetting something. Thanks for your help!

Re: Issues with AppBuilder Bookmark config

BryndaHatch — Thu, 03 Feb 2022 17:39:09 GMT

I am able to reproduce your problem. I will see if I can get more info on it.

Re: Issues with AppBuilder Bookmark config

BryndaHatch — Thu, 03 Feb 2022 18:06:55 GMT

Rosemary,

I have a solution for you.

1. re-open your web map and switch to the Map Viewer Classic.

2. check that your bookmarks are still there

3. save your web map

4. now go back to your WAB configuration screen.

5. remove the bookmark widget

6. click save

7. re-add the bookmark widget.

Your bookmarks should appear. You will also be able to add new bookmarks in the app.

Re: Issues with AppBuilder Bookmark config

RoseF — Thu, 03 Feb 2022 18:43:02 GMT

Thanks so much! I was able to test it out last night in the Classic Map Viewer and noticed that if I saved my map in Classic, the bookmarks worked. It's good to know the workaround, though, so I can save in the new Map Viewer.

Much appreciated!

Re: Issues with AppBuilder Bookmark config

Curt_H — Fri, 18 Mar 2022 19:14:48 GMT

Honestly this business of having to go back and forth from new viewer to old viewer back to new viewer whether its for bookmarks or to copy layers or whatever. It seems to be the common required workflow to get many things done between maps and apps and other functionality. I for for one find this tiresome. Changing back and forth does have additional impacts on the map which usually need addressing each time. I realize some of these issues may arise from the different versions of JavaScript but......

Re: Issues with AppBuilder Bookmark config

RoseF — Mon, 21 Mar 2022 13:35:37 GMT

@Curt_H I agree it's tiresome and I also worry that every time I do it, something different will break in the map. My hope is that this issue will be resolved as new versions are released or updates are made. Fingers crossed!

Re: Issues with AppBuilder Bookmark config

Douglas_Sauer — Fri, 27 May 2022 22:47:23 GMT

Reverse engineering; move forwards by stepping backwards.☹

Had the same issue (web map w/ saved bookmarks --> WAB bookmark widget <> ♥) and so opened the web map in classic, confirmed bookmarks exist, saved as classic web map prior to refreshing WAB to confirm bookmarks carried forward. They did BUT the thumbnail images did not so opted for a list rather than having to create a whole slew of new individual custom bookmarks directly in WAB.

You can't create bookmark thumbnails in classic, right? Just name and extent/scale???

@BryndaHatch - is this in the queue for a fix?

Re: Issues with AppBuilder Bookmark config

AlixVezina — Wed, 03 Aug 2022 00:30:24 GMT

Thank you all for reporting this, we are working on fixing these issues.

Re: Issues with AppBuilder Bookmark config

ArcGIS_OnlineAdmin — Wed, 21 Jun 2023 17:12:45 GMT

Just an update on this. I am having the exact same issue in my Bookmark Widget with WAB on our 10.9.1 Portal. Any updates on this or will I pull the trigger and follow @BryndaHatch above 7 step plan. We are so tired of these types of work arounds when dealing with these ESRI AGO/Portal apps... UGH...

Re: Issues with AppBuilder Bookmark config

PashaBell — Fri, 21 Jul 2023 20:47:19 GMT

Any updates on this issue Alix?

Re: Issues with AppBuilder Bookmark config

AlixVezina — Fri, 21 Jul 2023 20:57:02 GMT

This should be fixed. The fix was added to ArcGIS Online in November 2022 and should appear in Enterprise 11.1 or later.

Re: Issues with AppBuilder Bookmark config

PiaN — Tue, 10 Oct 2023 13:39:53 GMT

we just had the same issue as mentioned above and it got solved by going through the steps mentioned. Using Enterprise 10.9.1

Re: Issues with AppBuilder Bookmark config

SeanZiniker — Wed, 30 Oct 2024 23:36:20 GMT

Late to the party but we are still on ArcGIS Enterprise 10.9.1. The issue is resolved as mentioned above by @BryndaHatch by saving in Map Viewer Classic.

I was also able to resolve the issue by simply removing the thumbnails in your (New) Map Viewer and saving. No need to open map in Classic and save.