topic Re: 3D web scene popups are missing data. Length limit to web scene popup. in ArcGIS Online Questions

3D web scene popups are missing data. Length limit to web scene popup.

MarkLysecky — Tue, 06 Jun 2023 00:22:39 GMT

I made a 3D Web Scene and when I click on the points the popups are missing data sometimes. The text I am trying to load is the "DAY_TEXT" field. I loaded the same feature layer into a webmap and all the popups work properly.

I went through about half of the points and all the ones with a length less than 1024 seem to load and the others don't which leads me to believe that there is a limit.

Does anyone know if there is a limit in web scene popups?

The webmap is here

The scene is here

Here are the lengths of text fields based on date

518	2229
524	8000
525	1096
526	2509
527	426
528	160
529	3362
530	3540
530	3540
530	3540
531	2738
601	2160
602	1682
602	1682
603	2624
604	957
605	757
606	825
607	2530
608	3775
609	4964
610	2020
611	288

Re: 3D web scene popups are missing data. Length limit to web scene popup.

GreteSoosalu — Tue, 13 Jun 2023 07:39:10 GMT

Hi @MarkLysecky

Thanks for drawing out attention to this! I agree, this is seems unexpected. We'll look into having the SceneView behavior in sync with the MapView.

Re: 3D web scene popups are missing data. Length limit to web scene popup.

MarkLysecky — Tue, 13 Jun 2023 22:40:54 GMT

Thanks. In case anyone stumbles across this post. The scene linked does not show the problem. I broke the DAY_TEXT field in to DAY_TEXT_1, 2, 3 etc. that only contained 1023 character and then defined the popup to add the text together again.

Re: 3D web scene popups are missing data. Length limit to web scene popup.

DevinJacobs_JGI — Thu, 30 Nov 2023 20:46:47 GMT

Just wondering, any progress on this issue? I'm running into something similar with web scenes not displaying popup data of long text fields

Re: 3D web scene popups are missing data. Length limit to web scene popup.

GreteSoosalu — Mon, 04 Dec 2023 17:36:18 GMT

Hi @DevinJacobs_JGI

We're working on removing this limitation of 1024 characters per text field. But until it is released, the recommended workaround is what @MarkLysecky suggested above.

Re: 3D web scene popups are missing data. Length limit to web scene popup.

GreteSoosalu — Wed, 10 Jan 2024 14:44:31 GMT

Hi @MarkLysecky and @DevinJacobs_JGI

we're removing the character limitation for popup fields in the upcoming release of the SDK (version 4.29). If you want to test out this fix before it heads to production, check out the development version of the API, https://js.arcgis.com/next.

Let us know if you are still running into any issues - thanks!