topic Re: ArcGIS Web App not honouring Web Map Symbology! in ArcGIS Online Questions

ArcGIS Web App not honouring Web Map Symbology!

Marie-AngeFournier-Beck — Sun, 05 Mar 2023 02:51:03 GMT

I have 7 web apps and 7 different web maps (one for each app). All of a sudden, yesterday, one of the web maps started to not honour the symbology that was set in the web map. It was only with the polygon layers. The web app has started filling in 3 of the polygons feature services when all of the settings, including in the visualization settings of each feature service, has the polygons shown only with a black outline - no fill. I have deleted the map, recreated an entirely new map. Deleted the app and recreated an entirely new app. I have changed the basemap. I have removed the feature layers from the map then added them again... I still get the same error from the web application - where 3 polygon layers are shown filled in and not as just outlines.

EDIT: Now it is doing this for all polygons within my map and for all maps, but only in the web app builder, not in the map itself. I hope someone has some advice out there!!?

Re: ArcGIS Web App not honouring Web Map Symbology!

RussRoberts — Mon, 06 Mar 2023 13:07:54 GMT

Looks like you are using symbols that are not supported in 3.x web apps like Map Viewer Classic and Web AppBuilder apps. If you are using vector symbols from Map Viewer, under the Visualization tab on the layer or sharing web maps from Pro with layers set to publish more advanced symbols will create symbols that are not supported on older clients. If you use Map Viewer, Experience Builder, Instant Apps, Dashboards and Story Maps you will see these symbols come across.

Re: ArcGIS Web App not honouring Web Map Symbology!

Marie-AngeFournier-Beck — Mon, 06 Mar 2023 14:35:32 GMT

Hi, I wish that were the case, but these maps and web apps were all running fine a week ago.

Re: ArcGIS Web App not honouring Web Map Symbology!

RussRoberts — Mon, 06 Mar 2023 14:56:14 GMT

Can you share the map and I can check the symbol being used?

Here is a sample of what it looks like you are seeing using one of these symbols that have properties the Map Viewer Classic and WAB do not support.

Re: ArcGIS Web App not honouring Web Map Symbology!

Marie-AngeFournier-Beck — Mon, 06 Mar 2023 17:03:24 GMT

Hi @RussRoberts - thanks for the offer, I appreciate your help. Can I email it to you? Or share another way than on the public site?
I can guarantee that these web apps were running fine 2 weeks ago and the symbology has not changed at all within that time in the map. Only within the web app did it change - on it's own. When I brought the web apps into a different organization, they did the same thing/same error.

Re: ArcGIS Web App not honouring Web Map Symbology!

RussRoberts — Mon, 06 Mar 2023 17:03:01 GMT

You can send me a msg here on esri community. You can toss the map, app and layers into a group and invite russell_jsapi to it.

Re: ArcGIS Web App not honouring Web Map Symbology!

Marie-AngeFournier-Beck — Mon, 06 Mar 2023 17:05:36 GMT

Thanks! you've just been invited

Re: ArcGIS Web App not honouring Web Map Symbology!

EmmettHurley — Thu, 09 Mar 2023 16:11:44 GMT

Hi there, i've just had the same issue. Any solution?

Re: ArcGIS Web App not honouring Web Map Symbology!

RussRoberts — Thu, 09 Mar 2023 17:09:39 GMT

@Marie-AngeFournier-Beck reported that support mentioned an issue with Pro 3.1 always writing out the vector symbols which are not supported in Map Viewer Classic and other 3.x clients like Web AppBuilder. I do not have the bug # for tracking right now though.

Re: ArcGIS Web App not honouring Web Map Symbology!

Marie-AngeFournier-Beck — Thu, 09 Mar 2023 18:06:36 GMT

@EmmettHurley - 3.1 by default checks off the "use symbol types compatible with all clients" - which now needs to be turned on (whereas before it didn't, even when you were using non-vector symbols) because the new version - 3.1 - will turn non-vector symbols into vector symbols when publishing.

Re: ArcGIS Web App not honouring Web Map Symbology!

kevin_lawler21 — Mon, 13 Mar 2023 16:28:37 GMT

This has been bugging me for a few days now. Thanks for figuring it out!

Re: ArcGIS Web App not honouring Web Map Symbology!

LesleyHope — Fri, 14 Apr 2023 12:11:13 GMT

What if you're publishing a web layer not a web map - there's no "use symbol types..." check box for the share web layer option? It degrades the symbology for the layers when opened in Map Viewer Classic.

Thanks,
Lesley

Re: ArcGIS Web App not honouring Web Map Symbology!

RussRoberts — Fri, 14 Apr 2023 12:22:44 GMT

Under the doc on section configure parameters it notes that option is present.

https://pro.arcgis.com/en/pro-app/latest/help/sharing/overview/configure-web-feature-layer.htm

Hope this helps!

Can I ask why are you using MVC in this case?

Re: ArcGIS Web App not honouring Web Map Symbology!

LesleyHope — Fri, 14 Apr 2023 15:50:26 GMT

Thanks Russ! I just prefer MVC's interface and making a web map app from that.

Re: ArcGIS Web App not honouring Web Map Symbology!

Tiff — Wed, 26 Apr 2023 12:56:32 GMT

Hello @RussRoberts - I am having a similar issue where I do not see the "Use symbol types compatible with all clients" checkbox when overwriting a web layer. I checked quickly to see if that would be the case for sharing a new layer, but I also did not see the checkbox.

Re: ArcGIS Web App not honouring Web Map Symbology!

RussRoberts — Wed, 26 Apr 2023 13:07:44 GMT

What version of Pro are you using? Are you using this in Map Viewer Classic or other 3.x apps?

Re: ArcGIS Web App not honouring Web Map Symbology!

Tiff — Thu, 27 Apr 2023 13:11:17 GMT

Hi @RussRoberts I am currently on Pro 3.1.0, not the most recent version but close to it. There are some cases where it will be pulled into Map Viewer Classic (and older versions of WAB dev edition), where attempting to open using classic showed the warning "The layer has configurations that are not supported in Map Viewer Classic".

Re: ArcGIS Web App not honouring Web Map Symbology!

RussRoberts — Thu, 27 Apr 2023 15:18:03 GMT

Are you publishing to Online or Enterprise? I see the icon for pooling in your screenshot which makes me think you are looking at a map image layer. The compatible symbol option is for feature layers.

Re: ArcGIS Web App not honouring Web Map Symbology!

Tiff — Thu, 27 Apr 2023 16:01:14 GMT

@RussRoberts good catch! I am publishing to Enterprise in this case. Overwriting provides the map image as the only option as it was published as a map image and its respective feature service. Is there a workaround in this case?

(Temporary solution - I republished with a MVC compatible symbol, however it did not update in the associated item in AGOL so I changed that symbol manually).

Re: ArcGIS Web App not honouring Web Map Symbology!

RussRoberts — Fri, 28 Apr 2023 12:26:16 GMT

Map Image Layers will not have the same advanced symbology case where its coming in. You would have to click on the feature layer options to change those properties for the feature layer case. In that case Pro would be publishing to the service case and not overwriting what is at the item level for a layer for symbology. This I believe is coming at 3.2 .