topic I'm trying to add a railroad service to my AGO Map but I keep getting an error. Any ideas? http://wwwgisp.rrc.state.tx.us/arcgis/rest/services/rrc_public/RRC_GIS_Viewer/MapServer in ArcGIS Online Questions

I'm trying to add a railroad service to my AGO Map but I keep getting an error. Any ideas? http://wwwgisp.rrc.state.tx.us/arcgis/rest/services/rrc_public/RRC_GIS_Viewer/MapServer

KarenLizano — Mon, 30 Jan 2017 19:56:50 GMT

here is the service rrc_public/RRC_GIS_Viewer (MapServer)

Here is a link to the map where I think it is working http://wwwgisp.rrc.texas.gov/GISViewer2/

I just want to put it in a web map?

Re: I'm trying to add a railroad service to my AGO Map but I keep getting an error. Any ideas? http://wwwgisp.rrc.state.tx.us/arcgis/rest/services/rrc_public/RRC_GIS_Viewer/MapServer

JonathanQuinn — Mon, 30 Jan 2017 20:37:10 GMT

Can you post a screenshot of the error? Are you accessing AGOL over http or https? It could be a mixed content issue, as I don't see any problems when I use http to access AGOL and use the http service URL:

On the other hand, if I use https to access AGOL and http for the service URL, that introduces an mixed content issue, as you can't mix http and https:

Some browsers allow you to ignore mixed content issues, but if you're accessing the webmap through https, try using http instead. Unfortunately, if your organization is SSL only, that means you can only access the web map viewer over https, and the Server site hosting the service doesn't appear to have SSL enabled.

Re: I'm trying to add a railroad service to my AGO Map but I keep getting an error. Any ideas? http://wwwgisp.rrc.state.tx.us/arcgis/rest/services/rrc_public/RRC_GIS_Viewer/MapServer

KarenLizano — Mon, 30 Jan 2017 21:08:46 GMT

I am using https and i think that is the issue. I noticed a couple of weeks ago I had to go in and change all of my map services to https in order to show up in my online ago map. I bet this is the issue but I didn't change anything, that I know of, in the ago settings. How can I go back to http??

Re: I'm trying to add a railroad service to my AGO Map but I keep getting an error. Any ideas? http://wwwgisp.rrc.state.tx.us/arcgis/rest/services/rrc_public/RRC_GIS_Viewer/MapServer

JonathanQuinn — Mon, 30 Jan 2017 21:12:55 GMT

Check if the Require SSL setting is checked, (I can't recall the exact wording of it), under your My Organization > Security settings:

Configure security settings—ArcGIS Online Help | ArcGIS

If it's on, it may have been turned on for a reason, and turning it off may break existing webmaps if services in webmaps now go through HTTPS, and you access the webmaps over http.

Re: I'm trying to add a railroad service to my AGO Map but I keep getting an error. Any ideas? http://wwwgisp.rrc.state.tx.us/arcgis/rest/services/rrc_public/RRC_GIS_Viewer/MapServer

KarenLizano — Mon, 30 Jan 2017 21:15:37 GMT

Its off. Was there an update in the last few weeks for AGO?

Re: I'm trying to add a railroad service to my AGO Map but I keep getting an error. Any ideas? http://wwwgisp.rrc.state.tx.us/arcgis/rest/services/rrc_public/RRC_GIS_Viewer/MapServer

JonathanQuinn — Mon, 30 Jan 2017 21:18:28 GMT

Since it's off, can you access the web map viewer over http and add the service, (accessed via http as well)? Any updates to AGOL wouldn't affect mixed content issues, if that's what this turns out to be.

Re: I'm trying to add a railroad service to my AGO Map but I keep getting an error. Any ideas? http://wwwgisp.rrc.state.tx.us/arcgis/rest/services/rrc_public/RRC_GIS_Viewer/MapServer

KarenLizano — Mon, 30 Jan 2017 21:23:37 GMT

not if I login to AGO. If I access the rest service via the rest directory and click open in arcgis.com Map, it does open it and I can see it but if I try to save and view it from my organizational account it gives me the error "unable to create a secure connection"??

Re: I'm trying to add a railroad service to my AGO Map but I keep getting an error. Any ideas? http://wwwgisp.rrc.state.tx.us/arcgis/rest/services/rrc_public/RRC_GIS_Viewer/MapServer

JonathanQuinn — Mon, 30 Jan 2017 21:34:30 GMT

So if you were to sign in to your organization, and then go to the map viewer, ensure it's accessed over http, and then add the service accessed via http, you get the "Unable to create a secure connection" error? What browser are you using?

Re: I'm trying to add a railroad service to my AGO Map but I keep getting an error. Any ideas? http://wwwgisp.rrc.state.tx.us/arcgis/rest/services/rrc_public/RRC_GIS_Viewer/MapServer

KarenLizano — Mon, 30 Jan 2017 21:37:51 GMT

I'm using chrome. Once I sign in, I cannot take off the "s" it will re add it when I press enter, lol. I'll try it in ie now too

Re: I'm trying to add a railroad service to my AGO Map but I keep getting an error. Any ideas? http://wwwgisp.rrc.state.tx.us/arcgis/rest/services/rrc_public/RRC_GIS_Viewer/MapServer

KarenLizano — Mon, 30 Jan 2017 21:41:15 GMT

It does work in Fire fox! YAY! I guess there's is some setting in the chrome browser that only allows me to see secure sites when logged in to ago?

Re: I'm trying to add a railroad service to my AGO Map but I keep getting an error. Any ideas? http://wwwgisp.rrc.state.tx.us/arcgis/rest/services/rrc_public/RRC_GIS_Viewer/MapServer

KarenLizano — Mon, 30 Jan 2017 21:48:10 GMT

There is a software installed on chrome called webroot. The IT department put it on my pc, I think that is what is blocking access. Thank you SO much for your help.