topic Re: Heat map render issues in ArcGIS Online Questions

Heat map render issues

wayfaringrob — Wed, 08 Mar 2023 20:06:44 GMT

Hi, is the heat map symbology option supposed to look like this? With that horizontal banding? I have a dedicated graphics card so I'm not sure what's going on here. Heat map symbology looks fine in Pro. I use Firefox. If anyone has a solution let me know because I can't publish a map that may render like this for users.

Re: Heat map render issues

RussRoberts — Wed, 08 Mar 2023 20:10:40 GMT

Can you share the web map? thanks!

Re: Heat map render issues

wayfaringrob — Wed, 08 Mar 2023 20:20:13 GMT

Sure, here's a copy: https://maps.arcgis.com/apps/mapviewer/index.html?webmap=08a813767b4a4152be635c2c47deff72

I just opened in Chrome with the same issue.

Re: Heat map render issues

RussRoberts — Wed, 08 Mar 2023 20:45:49 GMT

Do you have the versions you are using. I cannot see this on FF or Chrome using latest builds. Also might need some info on what your graphics card is.

Re: Heat map render issues

wayfaringrob — Wed, 08 Mar 2023 21:48:45 GMT

Sure, I'm using latest versions as well (firefox 110.0.1, chrome 110.0.5481.178)

Graphics card is a Radeon Pro WX7100, driver version 31.0.12016.9

Re: Heat map render issues

wayfaringrob — Wed, 08 Mar 2023 21:54:22 GMT

I tested on my M2 Mac and it does render properly there.

Re: Heat map render issues

RussRoberts — Thu, 09 Mar 2023 13:02:55 GMT

I recommend logging a support ticket. I think this might be graphics card related. I cannot reproduce this on other tested machines and browsers.

Re: Heat map render issues

wayfaringrob — Thu, 09 Mar 2023 16:05:19 GMT

I think I'd rather just use different symbology. Thanks.