topic Re: hyperlink in attribute to send email in ArcGIS Online Questions

hyperlink in attribute to send email

temprobertcottreau131313 — Fri, 03 Mar 2023 16:27:08 GMT

Is there a way for an attribute table to contain a hyperlink allowing the person opening a popup to click on that email address to send an email to that person? This would be in a webapp.

Re: hyperlink in attribute to send email

temprobertcottreau131313 — Fri, 03 Mar 2023 16:58:11 GMT

so I've managed to add an email address to a popup but it opens as its own popup not as a part of the feature popup. I want the user to be able to edit a feature in the popup and then click on the email link to send an email

Re: hyperlink in attribute to send email

Katie_Clark — Fri, 03 Mar 2023 22:55:19 GMT

Have you tried HTML formatting with a custom pop-up configuration?

Re: hyperlink in attribute to send email

temprobertcottreau131313 — Mon, 06 Mar 2023 15:05:43 GMT

I have not, because this is outside my current skill set. I've searched for a variety of solutions online but everything I've found seems to come up a bit short.

Re: hyperlink in attribute to send email

temprobertcottreau131313 — Mon, 06 Mar 2023 15:39:02 GMT

I tried adding this based on sample HTML code that I found but it still shows just the email link in the popup and excludes any information derived from the attribute fields.

Re: hyperlink in attribute to send email

Katie_Clark — Mon, 06 Mar 2023 17:00:53 GMT

In map viewer classic, you can customize the entire pop-up using HTML, so you can use an <a href> tag to create the email link.

Here's an example of what the pop-up could look like. Attributes will populate where the field name is in curly brackets.

This is what the HTML looks like for that display.

Does that work for what you need?

Re: hyperlink in attribute to send email

temprobertcottreau131313 — Mon, 06 Mar 2023 17:04:58 GMT

Not really. Doing it this way only shows the email address in the popup not the field in the attribute table for the feature.

Is it possible to show the attribute field information in the popup with the email address at the bottom of the popup box?

Re: hyperlink in attribute to send email

Katie_Clark — Mon, 06 Mar 2023 17:08:04 GMT

In the new map viewer, you click "Add Content" > "Text" under pop-up configurations to add custom HTML. If you don't want the default field list/pop-up format to display, delete the Field List section from the pop-up configuration menu.

Re: hyperlink in attribute to send email

Katie_Clark — Mon, 06 Mar 2023 17:11:22 GMT

I added on an additional response regarding doing this in the new map viewer. Is that the interface you're working in?

Re: hyperlink in attribute to send email

temprobertcottreau131313 — Mon, 06 Mar 2023 17:46:04 GMT

yes, I'm using the new Map Viewer.

I feel like I tried what you suggest above and still only got it to show just the email option but will try again.

thanks for your patience.

Re: hyperlink in attribute to send email

Katie_Clark — Mon, 06 Mar 2023 17:51:59 GMT

Ok, no problem. If you still need additional assistance, a screenshot might help so I can know what you're seeing on your end. 🙂

Re: hyperlink in attribute to send email

temprobertcottreau131313 — Mon, 06 Mar 2023 22:16:30 GMT

This is how it looks when I click in the webapp

Re: hyperlink in attribute to send email

temprobertcottreau131313 — Mon, 06 Mar 2023 22:18:00 GMT

This is how I set it up Online

Re: hyperlink in attribute to send email

temprobertcottreau131313 — Mon, 06 Mar 2023 22:41:08 GMT

am I using the wrong HTML code? I've never used HTML before.

Re: hyperlink in attribute to send email

Katie_Clark — Tue, 07 Mar 2023 03:54:22 GMT

It looks like you set it up just as text, not as code.

To enter as HTML code, make sure you are in the "source" view. You'll know you're in that view when the "OK" option is greyed out. When you switch out of source view (viewing the code) you should see a preview of what it will actually display as.

Re: hyperlink in attribute to send email

temprobertcottreau131313 — Tue, 07 Mar 2023 15:16:55 GMT

I couldn't access the Source window in the New Map Viewer and had to do this in Classic. Thanks for that.

And I was very excited to see that this allowed it to work in the New Map Viewer. Sadly, it still only brings up the email options without showing the columns I selected for the popup in Online.

I will assume that what I'm trying to do isn't possible.

Thanks for all your help, Katherine.

Rob..

Re: hyperlink in attribute to send email

Katie_Clark — Tue, 07 Mar 2023 16:57:59 GMT

Heh, well now I'm determined to solve this because it should be possible! I've circled all the areas to click to get to that interface in the screenshots below...

After adding the HTML we've discussed above, the pop-up looks like this, with both the email link and the attributes showing.

If you *still* aren't able to complete that workflow....I'm not sure. Confirming, are you the owner of the map that you are trying to edit the pop-ups for? What user type are you in AGOL?

Re: hyperlink in attribute to send email

temprobertcottreau131313 — Tue, 07 Mar 2023 17:12:30 GMT

First of all, I don't get the Source option in the Text box in New Map Viewer, only the Undo and Redo arrows so I had to do this portion in Classic.

First I selected Configure Attributes and selected the columns to show

Then I clicked the green Configure button and entered the correct HTML code in the Source screen.

Still my popup looks like this.

I own the map.

User Type = Creator

Role = Publisher 1 (Group Sharing)

Re: hyperlink in attribute to send email

Katie_Clark — Tue, 07 Mar 2023 17:51:47 GMT

No idea why the source option isn't available for you in the New Map Viewer pop-up configuration, but in Classic, when you enter HTML in a custom pop-up configuration, you have to manually add any fields you want to display in addition to the HTML. You do this by putting the field name in curly brackets within the regular text view (not the source HTML view)

Re: hyperlink in attribute to send email

Katie_Clark — Tue, 07 Mar 2023 17:54:14 GMT

Also, I had just assumed you were doing this in ArcGIS Online, but are you using Enterprise instead?