topic Re: Webapp builder print widget asking for sign in in ArcGIS Online Questions

Webapp builder print widget asking for sign in

Oliver_Burdekin — Mon, 14 Nov 2022 14:52:26 GMT

I've added the print widget to a webapp builder app. In the past this worked fine but recently I've been getting a pop up asking for sign in credentials the first time I use the widget. This will peridoically return. If I cancel the request I'm still able to print the map to pdf without any problems. Here's what the login box looks like:

All the layers, maps etc are within the same group with the same sharing policies, none of whihc have been changed recently.

Has anyone else experienced and how can I make the sign in pop up go away?

Cheers,

Oliver

Re: Webapp builder print widget asking for sign in

RodellZorilla — Mon, 14 Nov 2022 18:49:01 GMT

Hello, I also am experiencing the same issue. The web app is in ArcGIS Online. I had created a web tool, shared to Everyone, which I linked to the web app builder Print widget. The web tool is saved in my organization's AWS. The login window pops up, but when I cancel, the print widget still works. Any reason why the login window pops up?

Re: Webapp builder print widget asking for sign in

BrandonLee1 — Mon, 14 Nov 2022 20:18:13 GMT

Same as me. The default ESRI print service is prompting a sign-in. If you cancel out of that pop-up it still allows to use the widget.

Re: Webapp builder print widget asking for sign in

AnthonyThomas — Mon, 14 Nov 2022 20:58:49 GMT

We began experiencing the same issue today with an app shared with Everyone. Our Print widget utilizes a print service setup on our ArcGIS Server, but no changes have been made on our end, either with our REST services or with the web app.

Re: Webapp builder print widget asking for sign in

JPowell — Mon, 14 Nov 2022 22:38:37 GMT

We are also experiencing this issue. Same circumstances as several of you have described above. Following this thread for some fixes!

Re: Webapp builder print widget asking for sign in

AndrewSpencer — Tue, 15 Nov 2022 01:30:05 GMT

We're getting this too. Made a new public app with an empty map (only background layers) and still get the login prompt. I was doing a bit of work around printing last week without issue, so this is recent development.

Re: Webapp builder print widget asking for sign in

Oliver_Burdekin — Tue, 15 Nov 2022 08:48:30 GMT

It's good to see that I'm not alone! Thanks for letting me know. It would be great to see an update from esri as to what's happening here. Do post if you find the issue vanishes as well.

Re: Webapp builder print widget asking for sign in

BrandonLee1 — Tue, 15 Nov 2022 13:33:11 GMT

I believe the issue is resolved on the web apps I tried this morning... At least on my end. Give it a try and let us know.

Re: Webapp builder print widget asking for sign in

Oliver_Burdekin — Tue, 15 Nov 2022 13:41:54 GMT

Wroking here too. Thanks Brandon.

Re: Webapp builder print widget asking for sign in

CaseyFarrell — Thu, 17 Nov 2022 02:59:01 GMT

Hi thanks for bringing this up. Some of our clients are still seeing this issue on 11/16/2022.

Re: Webapp builder print widget asking for sign in

iHack — Wed, 21 Jun 2023 12:30:06 GMT

I am having the same issue with the Print Widget in Web AppBuilder on Portal 10.8.1; but, instead of the login box, it takes me to our Portal login page. Hoping to find a solution soon.

Re: Webapp builder print widget asking for sign in

Joel_Lopez — Fri, 29 Dec 2023 15:45:06 GMT

I am also having this exact same issue. Were you able to find a solution?