topic Re: Duplicate username even though it does not exist in ArcGIS Online Questions

Duplicate username even though it does not exist

BenWan — Wed, 02 Nov 2022 16:25:28 GMT

Hi,

I am creating new users on ArcGIS Online, and it is telling me that there are duplicate usernames even though that username does not exist.

Is it because that username may have existed in the past and was deleted, and somehow I cannot create a new username with that same deleted username? Photo below of the error prompt.

Re: Duplicate username even though it does not exist

Anonymous User — Wed, 02 Nov 2022 16:29:03 GMT

I think usernames are AGOL wide, so someone else outside of your org has that name.

Re: Duplicate username even though it does not exist

BenWan — Wed, 02 Nov 2022 16:34:09 GMT

Ah...never thought about that...

It is an online login so it makes sense. I guess I never thought about it since I end all my users with "_rec" and it seemed strange that someone else would have that exact username, but since it is AGOL wide it could happen. Thanks