topic Re: Can't change visible range for tile layer created out of feature layer in ArcGIS Online Questions

Can't change visible range for tile layer created out of feature layer

MaticDi_Batista — Thu, 23 Jun 2022 14:00:05 GMT

Hi,

I first created a feature layer out of a set of data I have. Then I styled the data (in map view) and created TileLayer out of that feature layer. The issue is, that even if I set the visible layer for the feature layer to "World" I can't set it for TileLayer. When I change it, the TileRange table is just processing indefinitely:

And nothing changes. On the client, tiles are still 404. I have option "Create tile automatically" ticked, so I guess that shouldn't break the system.

Is there anything else I'm missing?

Re: Can't change visible range for tile layer created out of feature layer

Anonymous User — Thu, 23 Jun 2022 16:44:16 GMT

Hi there! Thanks for reporting this. I tested this same workflow earlier this morning and could indeed reproduce what you see. But I have since tested again and can no longer repro. We can sometimes see temporary blips like this - do you mind retesting and confirming if you still see the behavior? Thank you!

Sarah
ArcGIS Online Product Advocacy Lead

Re: Can't change visible range for tile layer created out of feature layer

MaticDi_Batista — Thu, 23 Jun 2022 16:46:34 GMT

TileLayer is still returning 404 for higher ranges. Should I recreate the TileLayer?

Re: Can't change visible range for tile layer created out of feature layer

Anonymous User — Thu, 23 Jun 2022 17:04:08 GMT

Bummer; yes let's try recreating. Let me know the results!

Re: Can't change visible range for tile layer created out of feature layer

MaticDi_Batista — Thu, 23 Jun 2022 21:47:05 GMT

I've tried recreating it, but it's always the same result. Tiles for higher levels are not created.

Re: Can't change visible range for tile layer created out of feature layer

Anonymous User — Mon, 27 Jun 2022 22:52:10 GMT

Sorry to hear you are still having trouble! I think at this point, it would be best to contact our Technical Support department for further help. An analyst can help us get to the bottom of what's going on in your environment. Thank you!