topic Map Viewer hyperlinks cleared in popups in ArcGIS Online Questions

Map Viewer hyperlinks cleared in popups

WillyG — Thu, 12 May 2022 03:02:43 GMT

We've got an issue when configuring popups in map viewer. We often add hyperlinks to popups so that we can launch a survey123 form from Field Maps. Often the hyperlink will randomly be cleared when you press OK for seemingly no reason. This is pretty frustrating as it can be quite a complex link and we have to re create it from scratch.

Kind regards

Willy Gamble

Re: Map Viewer hyperlinks cleared in popups

ZoevdbAT — Thu, 12 May 2022 06:57:07 GMT

@bsneller_esrinederland Misschien toch een bug?

Re: Map Viewer hyperlinks cleared in popups

PeterHodkinson — Fri, 10 Feb 2023 10:41:49 GMT

Hi @WillyG,

I just wanted to let you know that there is an existing bug logged for this behaviour which is currently in the review stage. The details of the bug are:

BUG-000150792: In the new ArcGIS Online Map Viewer, after editing text in a pop-up containing hyperlinks, the hyperlinks are automatically removed.

In the meantime a suggested workaround would be to edit your popups using Map Viewer Classic.

I hope this is helpful.