topic Re: Chrome browser crashes when saving Web Map in ArcGIS Online Questions

Chrome browser crashes when saving Web Map

Kara_Lara — Thu, 14 Apr 2022 22:41:53 GMT

Hello, our Chrome browsers have been recently updated to version 100 from 99 and every time we try to save changes to a web map in ArcOnline (new or existing web map), Chrome completely crashes and changes are not saved. When my manager still had version 99 and I had 100, he was still able to save web maps. Since his browser was updated, he is also not able to save web maps now.

Re: Chrome browser crashes when saving Web Map

RussRoberts — Fri, 15 Apr 2022 15:30:52 GMT

Are you using Map Viewer Classic or New Map Viewer?

I am on Version 100.0.4896.127 (Official Build) (64-bit) and not seeing any crashes in either viewers. If you have an existing web map that's reproducing please share it if possible.

Re: Chrome browser crashes when saving Web Map

Kara_Lara — Fri, 15 Apr 2022 15:50:53 GMT

My manager & I realized if the browser cache/data & cookies are deleted, ArcOnline refreshed & log back in, it works. So I guess, when it happens again, clearing browser will be the solution.

Thank you!