topic Re: Image URL links in AGOL app template not working in ArcGIS Online Questions

Image URL links in AGOL app template not working

deleted-user-zDDgnx-PlxMH — Wed, 03 Oct 2018 12:49:50 GMT

Is anyone else having issues with URL logos not showing up in AGOL app templates? The only thing we have changed recently is that our organization went to a HTTPS page rather than HTTP. When you click on the image of the broken image link, the correct logo does appear though.

Please help!

Dan

Re: Image URL links in AGOL app template not working

RobertScheitlin__GISP — Wed, 03 Oct 2018 12:56:05 GMT

Daniel,

When you right click on the logo and choose inspect, is it trying to use the http urkl instead of the https url for the logo? What template are you using specifically?

Re: Image URL links in AGOL app template not working

deleted-user-zDDgnx-PlxMH — Wed, 03 Oct 2018 13:01:20 GMT

It is seeing the logo as HTTPS. It is just a simple map viewer we are trying to put together for the time being.

Re: Image URL links in AGOL app template not working

RobertScheitlin__GISP — Wed, 03 Oct 2018 13:05:56 GMT

Are there any errors in the browsers web console?

Re: Image URL links in AGOL app template not working

deleted-user-zDDgnx-PlxMH — Wed, 03 Oct 2018 13:18:22 GMT

There are no issues with the browser. I have tried it with Firefox and Chrome. I even uploaded the photo to AGOL and used that link, but it didn't work.

Re: Image URL links in AGOL app template not working

RobertScheitlin__GISP — Wed, 03 Oct 2018 13:34:20 GMT

Daniel,

I am not asking if there is an issue with your browser. I am asking if the browsers developer tools (F12) web console is reporting any errors for this web page.

Re: Image URL links in AGOL app template not working

deleted-user-zDDgnx-PlxMH — Wed, 03 Oct 2018 13:48:35 GMT

There are errors in the developer tools, but I am not sure if any of them pertain to the logo issue.

Re: Image URL links in AGOL app template not working

RobertScheitlin__GISP — Wed, 03 Oct 2018 13:54:57 GMT

Daniel,

If you post a screen shot of those I can tell you.

Re: Image URL links in AGOL app template not working

deleted-user-zDDgnx-PlxMH — Wed, 03 Oct 2018 14:05:04 GMT

Re: Image URL links in AGOL app template not working

deleted-user-zDDgnx-PlxMH — Wed, 03 Oct 2018 14:05:18 GMT

That is the logo issue.

Re: Image URL links in AGOL app template not working

RobertScheitlin__GISP — Wed, 03 Oct 2018 14:32:27 GMT

Daniel,

When you uploaded the logo was that before you switched to https? If so have you tried to upload the logo again?

Re: Image URL links in AGOL app template not working

deleted-user-zDDgnx-PlxMH — Wed, 03 Oct 2018 14:39:02 GMT

I tried to pull it again from My Content in AGOL and it still doesn't work. It is an HTTPS logo as well. With the other web app builders you can upload the image and it works, but not in the templates.

Re: Image URL links in AGOL app template not working

RobertScheitlin__GISP — Wed, 03 Oct 2018 14:52:18 GMT

You may need to contact esri tech support then.

Re: Image URL links in AGOL app template not working

KellyGerrow — Fri, 05 Oct 2018 23:40:06 GMT

Were you able to get in touch with Tech Support? Are you able to share a link to your app?

-Kelly

Re: Image URL links in AGOL app template not working

deleted-user-zDDgnx-PlxMH — Thu, 18 Oct 2018 20:05:17 GMT

I was able to figure out the link issue.

Thank you!