topic Re: AGOL user type expiration date in ArcGIS Online Questions

AGOL user type expiration date

MichaelaAntenucci — Tue, 01 Feb 2022 10:21:36 GMT

Hi, where can I find the license terms of user type licenses? I just buyed field worker users for an annual fee, but the seller has just notified me that they will be valid until my subscription expires (therefore September 2022) and not until February 2023. Did anyone have the same information?

Re: AGOL user type expiration date

Waffle_House — Thu, 03 Feb 2022 07:53:52 GMT

Can you check on MyEsri?

Re: AGOL user type expiration date

shan_sarkar — Thu, 03 Feb 2022 08:28:18 GMT

Hi @MichaelaAntenucci ,

You can check your ArcGIS Organization Account status by going to your Organization tab in your ArcGIS Organization Account, provided you are the administrator. It should show you the

Subscription ID
Account Creation Date
Renewal Date
ArcGIS Online Credits

Additionally, when you say “your seller”, do you mean it was a Customer Service Rep from Esri?