https://community.esri.com/t5/arcgis-online-questions/unable-to-convert-public-account-to-organization/m-p/1138680#M44033 <P>Nevermind <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> I figured it out.</P> Sat, 29 Jan 2022 18:53:21 GMT bryandhughes 2022-01-29T18:53:21Z https://community.esri.com/t5/arcgis-online-questions/unable-to-convert-public-account-to-organization/m-p/1138677#M44031 <P>I had a Public Account set up long ago – I just signed in and purchased the Creator version of ArcGIS Online. However, I can't find anything to convert this account to an Organization (it looks all set up). When I try and log into Collector, for example, it's still saying I have a Public Account.&nbsp;</P><P>I have found numerous versions of this issue in the community and online but the answers there aren't showing up in this instance, or are showing documentation for previous versions.</P><P>What can I do here?</P> Sat, 29 Jan 2022 18:21:16 GMT https://community.esri.com/t5/arcgis-online-questions/unable-to-convert-public-account-to-organization/m-p/1138677#M44031 bryandhughes 2022-01-29T18:21:16Z https://community.esri.com/t5/arcgis-online-questions/unable-to-convert-public-account-to-organization/m-p/1138679#M44032 <P>I do see that I have the license here, but it is not activated.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screen Shot 2022-01-29 at 11.24.38 AM.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/32673i93911504240F72B8/image-size/medium?v=v2&amp;px=400" role="button" title="Screen Shot 2022-01-29 at 11.24.38 AM.png" alt="Screen Shot 2022-01-29 at 11.24.38 AM.png" /></span></P><P> </P> Sat, 29 Jan 2022 18:25:29 GMT https://community.esri.com/t5/arcgis-online-questions/unable-to-convert-public-account-to-organization/m-p/1138679#M44032 bryandhughes 2022-01-29T18:25:29Z https://community.esri.com/t5/arcgis-online-questions/unable-to-convert-public-account-to-organization/m-p/1138680#M44033 <P>Nevermind <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> I figured it out.</P> Sat, 29 Jan 2022 18:53:21 GMT https://community.esri.com/t5/arcgis-online-questions/unable-to-convert-public-account-to-organization/m-p/1138680#M44033 bryandhughes 2022-01-29T18:53:21Z