topic Re: Disable pop-ups on imagery in ArcGIS Online Questions

Disable pop-ups on imagery

wayfaringrob — Wed, 15 Dec 2021 18:58:29 GMT

I'm creating a new map and I only want a pop-up on a parcel layer. I also have World Imagery from Esri on Living Atlas on my map. However, this comes with a pop-up that I don't want, but I can't get rid of it - the option is missing for imagery layers - even my own.

How can I shut this off?

Re: Disable pop-ups on imagery

jcarlson — Wed, 15 Dec 2021 19:20:14 GMT

It should be a setting in the table of contents to disable popups for a given layer. You may have to expand the Basemap container to see this particular layer and disable its popups.

Re: Disable pop-ups on imagery

wayfaringrob — Wed, 15 Dec 2021 19:31:34 GMT

I see. Looks like this is an equivalency issue - I was in the new map viewer. I was able to fix by expanding the group in Map Viewer Classic. Thanks!

Re: Disable pop-ups on imagery

wayfaringrob — Wed, 15 Dec 2021 19:36:31 GMT

Here's the detail if others are curious:

Re: Disable pop-ups on imagery

wayfaringrob — Thu, 16 Dec 2021 19:41:32 GMT

Here's something curious - sharing in case it helps anyone: when I add the layer to a basemap (R click>add to basemap) in new Map Viewer and go back to Map Viewer Classic, there's no more group to open, and only one pop-up that I have to turn off:

I guess you could say that it is inside a group, but it's essentially the "basemap" group from new Map Viewer. It doesn't open further.

Re: Disable pop-ups on imagery

JessicaJThompson — Fri, 11 Aug 2023 18:27:44 GMT

Thank you! I was just dealing with this!

They need to have this as an option in the new map viewer.

Re: Disable pop-ups on imagery

RobertAnderson3 — Wed, 28 Feb 2024 19:39:05 GMT

Has this still not been added to the New Map Viewer? I need to do this, but also then if I save in the Classic Map Viewer it removes the Group Layers I want.. I can't get the basemap details to not show up in the Info tab on the Sidebar Instant App.

Re: Disable pop-ups on imagery

BrandonBeethe — Mon, 18 Mar 2024 19:22:13 GMT

Just found out how to do this today.

On the left hand side, go to the Basemap tab. Click on your current Basemap. Expand the Base Imagery (mine is World Imagery). Then for me, clicking on 150m Resolution Metadata and unchecking "Show in basemap legend" seems to have cleared it from my popups.

Re: Disable pop-ups on imagery

DickieRigdon — Wed, 27 Mar 2024 17:04:27 GMT

@BrandonBeethe This is gold Brandon. I have a seven layer basemap that I use a lot and World Imagery is one of the layers. I normally have to start a project by going into Classic to remove the Imagery popup then rebuild all of the symbology and the other issues that Classic introduces when I return to Map Viewer. Again, great tip! Thanks for sharing!

Re: Disable pop-ups on imagery

AprilJohnson2 — Wed, 17 Jul 2024 01:20:16 GMT

I am having this same issue, but these solutions aren't working in Mapviewer Classic, the new Mapviewer, Experience Builder, etc. Layers and webmap are in Portal. I don't even get a menu talking about popups when I click on the Basemap container. How do I get rid of this darn thing?!?

Re: Disable pop-ups on imagery

AndyB_Oz — Wed, 07 Aug 2024 05:16:14 GMT

@AprilJohnson2 in Map Viewer, try changing the pop-up configuration slightly (remove a field, for example) and THEN turn the pop-up off! That worked for me.

Re: Disable pop-ups on imagery

AprilJohnson2 — Thu, 10 Oct 2024 21:04:59 GMT

YES - You saved the day Brandon! I had to turn it off at EVERY resolution level, but it finally worked. That was driving me and my users BONKERS. I recommend this solution instead of going backwards into Mapviewer Classic.

Re: Disable pop-ups on imagery

MeleKoneya — Thu, 14 May 2026 22:54:59 GMT

I am having this issue. I looks like all the popups are disabled but in Field Maps, I see this. In the MapViewer I don't have the popups but in Field Maps I do