topic Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec. in ArcGIS Online Questions

API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

ThorstenHohenstrater — Thu, 04 Mar 2021 04:08:38 GMT

Hi,

We just recently experienced an issue with our ArcGIS online portal give us an "API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec. error".

This really slowed down our whole portal to the extent it was unusable, from both an Admin and mapping perspective.

Q1: What can cause this error?

Q2: Is there a way to monitor the API calls thruput?

Currently, there is little information about this particular error and we would like to know more

Thank you in advance

Thorsten

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

HenryLindemann — Thu, 04 Mar 2021 10:27:12 GMT

Hi @ThorstenHohenstrater, so what I think is there is some script that is querying your ArcGIS Online portal with more than the 10 000 queries/calls per minute and then you trigger the restriction since you are in essence flooding the API with calls.

Your IT might be able to give you a report on traffic usage.

Hope it helps

Henry

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

ThorstenHohenstrater — Sun, 07 Mar 2021 23:20:10 GMT

Hi @HenryLindemann ,

Thank you for your comments relating to my issue. There are no scripts running in the background, but the map was placed in the public space and we did get a large user hit rate. Looking at the network traffic, there are a large number of REST calls being made (20 odd) and if we had 500 users at the same time, that number is easy to reach. At the moment we have changed the web page logic but I would like to better understand these limitations (API Limits) as I can not find any Esri help pages related to this error.

Thanks

Thorsten

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

HenryLindemann — Mon, 08 Mar 2021 09:00:53 GMT

Hi @ThorstenHohenstrater,

I had a look but could not find any articles related to your error, I think the next step would be to log a support call at your distributer.

Kind Regards

Henry

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

MickHuska_Jr__ALLETE_ — Thu, 11 Mar 2021 14:16:59 GMT

This happened to us last night on an important public facing map. Pretty frustrating.

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

ThorstenHohenstrater — Thu, 11 Mar 2021 21:01:55 GMT

Are your layers Shared as „public“ or thru a token?

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

MickHuska_Jr__ALLETE_ — Thu, 11 Mar 2021 21:03:37 GMT

Public

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

ThorstenHohenstrater — Thu, 11 Mar 2021 21:31:24 GMT

we have raised this with our local distributor, and waiting for a response. Maybe someone from Esri inc staff may shed more light on this matter. If I find out more I will share it on this forum.

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

MickHuska_Jr__ALLETE_ — Mon, 15 Mar 2021 14:56:45 GMT

Thank you for the help, I am submitting a premium support ticket as well

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

Jay_Gregory — Mon, 26 Apr 2021 19:35:36 GMT

Any resolution on this - I am getting this error from an endpoint I'm querying only a couple times an hour. Unclear who else in the agency might be querying the same endpoint though. What confused me is the number in parentheses. It doesn't seem to increment by one every subsequent request. It just seems to fluctuate randomly between 4800s and low 5000s.

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

MickHuska_Jr__ALLETE_ — Mon, 26 Apr 2021 20:21:54 GMT

Support communicated to me that the error is a bug that will be addressed in the next release of ArcGIS Online.

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

ThorstenHohenstrater — Tue, 20 Jul 2021 23:34:41 GMT

Hi Mick,

Not sure about you but we are still getting the error, however this time the Maximum allowed limit drop from 10000 down to 3000.

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

KeithBurdette1 — Mon, 16 Aug 2021 18:19:43 GMT

I too am seeing this error on ArcGIS Python API calls that access our ArcGIS Online instance.

<class 'Exception'>: Unable to perform query. Too many requests.
API calls quota exceeded (10002)! maximum allowed (10000) per Minute. Retry after 60 sec.
(Error Code: 429)

I hadn't seen it before today but now have seen it four times. Retrying after 60 seconds has no effect.

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

ThorstenHohenstrater — Sun, 14 Nov 2021 23:25:59 GMT

Keith, are you still having this challenge?

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

KeithBurdette1 — Mon, 15 Nov 2021 18:55:35 GMT

I haven't seen this issue since I made this post here. I've checked my script logs and can't figure out which dataset was giving me this error. I must have seen it working on Jupyter Notebook project that I integrated into something else after I stopped seeing the error.

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

ConradSchaefer__DOIT_ — Thu, 16 Jun 2022 17:17:47 GMT

Just received this for the first time ever.

Making a request for a hosted feature layer, using credentials to access the resource. Waited a bit and the process ran successfully with no changes. Only asked once for the resource in the script, no iterative requesting.

It is 20220616.

@SusanHmel__DOIT_

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

ThorstenHohenstrater — Fri, 17 Jun 2022 02:51:02 GMT

I believe the API limit is now 6000 (on the Standard ArcGIS Online Plan).

Also depending on the query, it cost Requests Units (RU) using between 1 and 3

https://www.esri.com/content/dam/esrisites/en-us/events/conferences/2020/developer-summit/best-practices-feature-service.pdf

Page7

as I understand it that would mean the maximum hit rate would be 3K query requests if Attributes and geometry are requested per min as each request would "cost" 2RU.

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

ConradSchaefer__DOIT_ — Fri, 17 Jun 2022 11:01:53 GMT

@ThorstenHohenstrater

Yes, I believe you are correct. The error message I received was as follows...

Exception: Could not load the dataset: Unable to perform query. Too many requests. API calls quota exceeded (6984)! maximum allowed (6000) per Minute. Retry after 59 sec. (Error Code: 429)

Thanks

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

theinzer — Mon, 25 Jul 2022 02:15:30 GMT

Hi Thorsten...

We are getting this error big time intermittently on an ESRI online site https://services3.arcgis.com/....

Has there been any resolution to this? We can't pin it down.

Thanks,

Tom

Re: API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

ThorstenHohenstrater — Mon, 25 Jul 2022 02:44:55 GMT

Hi Tom,

Assuming "Public" access

We too are still experiencing intermittent issues and I don't think there is a solution in place. We are thinking of leaving ArcGIS Online for Public engagement due to the 6000 API limit per minute (was 10K) which is unfortunate.

Please remember that this API limit is on the whole ArcGIS Online platform, and not on a single REST endpoint. You could upgratde from a Standard plan to a M tier to increase the storage and API limits. I am disappointed that "Public" data counts to the organization's API limit. Sort of defeats "OpenData" and "Sharing" on the Esri platform.

We have engaged our local Esri distributor but the end answer was we have an API limit.... Even with the CDN enabled etc.

Maybe someone from Esri Inc can comment.

Thanks

Thorsten