topic Application not showing data in ArcGIS Online Questions

Application not showing data

JohnByrne — Thu, 19 Sep 2013 11:49:32 GMT

Hi,

I have created an online map and from that I created a application as well. The URL is:

http://www.arcgis.com/apps/SimpleMapViewer/index.html?appid=7ea1de5470d24298bec4d07645cf0ee0&webmap=cc0809494fb34bbc8956de3c3b378175

On the system it works great and pretty muc how I would like apart from I would like the user to be able to do a postcode search!! However when I look at it on an ipad etc it fails to load the vector data and just loads the bas map data.

Any ideas?

Re: Application not showing data

TimWitt — Thu, 19 Sep 2013 11:54:19 GMT

Are you using an organizational account or a free account?

Re: Application not showing data

JohnByrne — Thu, 19 Sep 2013 11:55:51 GMT

Hi Tim, its and organisational account, (I think). You advised us on a different issue last week, and the web app is the advice you gave.

Re: Application not showing data

TimWitt — Thu, 19 Sep 2013 11:59:53 GMT

John,

when I open the app I can't see your layers either. Areyou host the layers with an Arc WebServer or did you upload the layers to your organizational account?

Re: Application not showing data

JohnByrne — Thu, 19 Sep 2013 12:07:21 GMT

I just added my service from my own server, is that the issue?

Re: Application not showing data

TimWitt — Thu, 19 Sep 2013 12:12:10 GMT

If it is a ArcGIS Web Server you can do it, you might just need to adjust the security settings. if it is just a local ArcGIS Server then anyone outside of your company won't see the data. That might be the issue why you see it on your desktop but not on your ipad.

Re: Application not showing data

JohnByrne — Thu, 19 Sep 2013 14:44:24 GMT

Its the latter I think Tim.

Re: Application not showing data

TimWitt — Thu, 19 Sep 2013 14:51:57 GMT

Since you have an ArcGIS organizational account, can't you just upload the data through ArcGIS Desktop and then add it to your map, that you use in your app?

Re: Application not showing data

JohnByrne — Thu, 19 Sep 2013 14:53:18 GMT

I will try adding it as zipped shapefiles rather than the service, is that what you mean?

Re: Application not showing data

IanWittenmyer — Thu, 19 Sep 2013 15:14:41 GMT

Based on the developer console error ( in chrome press ctrl+shift+I) it looks like your assumption is correct. I can reproduce what you are seeing and for me the solution was to fully qualify the domain of the server. for example my server would be on the esri.com domain so if your server was on the same domain as mine, the url you would add to the webmap would be:

http://ndbc-vgis.esri.com:6080/arcgis/rest/services/NDBC/Bin_Routes_Sept13/MapServer/

Re: Application not showing data

TimWitt — Thu, 19 Sep 2013 16:06:18 GMT

John, you can do that too. But if you do it through ArcGIS Desktop, if you have an organizational account, you can determine the symbology yourself and don't depend on what ESRI has available.

Let me know if you need help with publishing it through ArcGIS Desktop.

Re: Application not showing data

JohnByrne — Fri, 20 Sep 2013 06:56:35 GMT

Tim,

I would really appreciate that, this is all new so any help is valued.

Ian,

I had a look at the developer console error you mentioned and as the screen grab shows, I don't think its as you say it should. Any tops on how to remedy that is appreciated as well.

[ATTACH=CONFIG]27617[/ATTACH]
Thanks

Re: Application not showing data

TimWitt — Fri, 20 Sep 2013 11:09:42 GMT

John,

this is how it works:

Open your mxd with the shapefile you want to upload. Symbolize the shapefile the way you want it to look, once uploaded it will keep that look.
After that do the following.

Click on "File" -> "Sign in..." and sign into your organizational account.
Click on "File" -> "Share As" -> "Share as Service" -> "Publish a service"

Choose My Hosted Services (My Account) and as Service name use for example Auto_Data

In the Capabilities tab uncheck Tiled Mapping and check Feature Access.

In the Item Description tab fill in the required fields.

Once you are done with that, click on Publish

Let me know if you have any more questions!

Re: Application not showing data

JohnByrne — Fri, 20 Sep 2013 11:27:58 GMT

Thanks, legend!!!

Re: Application not showing data

TimWitt — Fri, 20 Sep 2013 12:16:04 GMT

No problem Brian!

Btw I can see the data now 😉