topic Raster Tile Layer not shown when zoom in in ArcGIS Online Questions

Raster Tile Layer not shown when zoom in

MinervaCPeña — Thu, 04 Nov 2021 18:45:05 GMT

Hi !

I have uploaded a raster tile layer and added it into a webmap. The problem appears when I zoom in: some parts (tiles) of the image dissapear. This is the link of the webmap with the tile layer: https://urjc-royal-sites.maps.arcgis.com/apps/mapviewer/index.html?webmap=5040b00d9f5b43e6994ff335f1c02c76

Someone knows why this happens?

Thank you in advance!

Re: Raster Tile Layer not shown when zoom in

JayantaPoddar — Thu, 04 Nov 2021 19:15:44 GMT

Could you check (Show Details) if the tile building is 100% completed for all the scale levels?

Manage hosted raster tile layer settings

I think there are issues with the tiles beyond level 14.

Services Directory - tile_layer2(MapServer) (arcgis.com)

You might want to have a look at the tile package that you created as well.

Re: Raster Tile Layer not shown when zoom in

MinervaCPeña — Thu, 04 Nov 2021 19:57:26 GMT

Thanks for your answer. But I don't know where I can look for it. I attach a capture with the options I have with this layer so maybe you can guide me through it.