topic Re: Embed Pop-ups no longer work in ArcGIS Online Questions

Embed Pop-ups no longer work

JosephCarl2 — Thu, 29 Jul 2021 14:39:42 GMT

Referring to this technical article - https://support.esri.com/en/technical-article/000019443,

This was working previously before the June update but now my embeded content no longer displays, I either get the iframe as a link, or I try to edit the hosted feature layer and paste an iframe in, it is automatically deleted. I even tried this with just a youtube embed like the example, same thing.

Re: Embed Pop-ups no longer work

BrittanyBurson — Thu, 29 Jul 2021 18:40:37 GMT

Hey @JosephCarl2, I saw another post about this a few weeks ago, but no solution there.

Our team has experienced some issues with HTML overall in pop-ups seemingly since the June update. With Experience Builder (fixed as of two weeks ago), and also with Dashboards. Hopefully this will get worked out soon.

Re: Embed Pop-ups no longer work

Henry — Thu, 19 Aug 2021 21:55:45 GMT

Hey Joseph,

I've been having a similar issue. When you say that the iframe you post is automatically deleted - do you get a little notice saying Data Error at the top of the attribute table? That's what's been happening to me, as well as the embeds just showing the iframe code displayed instead of the embedded content.

Re: Embed Pop-ups no longer work

LJackson29 — Fri, 17 Sep 2021 14:16:38 GMT

I am having similar issues. I have a feature layer in AGO with Iframes that are displayed in the pop-up window. I made a few data updates to my feature layer in August editing the layer in Pro (no changes to teh iframes) and now my iframes only show-up as code in the AGO pop-up. I have even tried overwriting the original layer and republlishing the layer on AGO and have the same issue. In Pro the iframe is visible. See snapshots below.

Pop-up in ArcGIS pro

Pop-up in AGO

Thanks!

Leila

Re: Embed Pop-ups no longer work

Henry — Mon, 20 Sep 2021 16:47:34 GMT

Still having the same issue - on the suggestion of a colleague I checked the Allow origins configuration in the AGO Organization Security section to whitelist the domain my embedded content was coming from - but it didn't resolve the problem.

Worth checking if you are attempting to embed content in popups, however. Maybe it will work for someone, and if it does let us know!

AGO > Organization > Settings > Security > Allow origins

Re: Embed Pop-ups no longer work

Henry — Wed, 20 Oct 2021 00:21:21 GMT

Hi Leila,

Just confirming that the exact thing is happening to me. I checked the same Hosted Feature Service in Pro and the iframe displays the linked content correctly there - but continues to only display the iframe text when opened in pop-up in Web Viewer Classic (and is totally blank in the New Map Viewer)

In this case I'm linking to an interactive panorama hosted via imgur. I haven't been able to find an active bug case for this issue.

Re: Embed Pop-ups no longer work

LJackson29 — Tue, 02 Nov 2021 16:05:15 GMT

I was informed this morning by ESRI technical support that teh iframe tag is no longer supported which is very disappointing. They pointed me to this documentation that lists the html tags that are supported.

https://doc.arcgis.com/en/arcgis-online/reference/supported-html.htm

I am going to add an Idea post to hopefully get it added back to AGO.

Re: Embed Pop-ups no longer work

Henry — Tue, 02 Nov 2021 18:09:13 GMT

Drat! Thanks for the update, shame it's no longer supported. I will happily kudo your Idea post.

Re: Embed Pop-ups no longer work

Lilibetty — Thu, 23 Mar 2023 19:58:36 GMT

Hello!

Is there a way to integrate a webpage inside a pop-up despite the fact that the iframe tags is not currently supported?

Thank you.