https://community.esri.com/t5/arcgis-online-questions/hide-option-to-create-a-community-account-on-sign/m-p/1079525#M41230 <P>Hello,</P><P>A while back our AGOL Org did a trial subscription to ArcGIS Hub Premium. As part of Premium, we enabled a Community Org Account.&nbsp; We decided not to continue on with Hub Premium so our Community Org account was disabled. However, the option to create a Community Account is still displayed on the Sign In page for our standard/employee Org account.&nbsp; How can we hide the option to create a Community account?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Agol-sign-in.PNG" style="width: 404px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/18608i1FD1089C3A63A657/image-size/large?v=v2&amp;px=999" role="button" title="Agol-sign-in.PNG" alt="Agol-sign-in.PNG" /></span></P><P>As a test, i tried to create a Community account. I was able to proceed pretty far down the process, even receiving an email from ArcGIS Notifications that i was just one step away from activating the account. However, when i tried to take that one step, i.e. setting up a username and password, i ultimately got an error message that i couldn't create an account.&nbsp;</P><P>Thank you</P> Fri, 16 Jul 2021 00:34:52 GMT Trippetoe 2021-07-16T00:34:52Z https://community.esri.com/t5/arcgis-online-questions/hide-option-to-create-a-community-account-on-sign/m-p/1079525#M41230 <P>Hello,</P><P>A while back our AGOL Org did a trial subscription to ArcGIS Hub Premium. As part of Premium, we enabled a Community Org Account.&nbsp; We decided not to continue on with Hub Premium so our Community Org account was disabled. However, the option to create a Community Account is still displayed on the Sign In page for our standard/employee Org account.&nbsp; How can we hide the option to create a Community account?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Agol-sign-in.PNG" style="width: 404px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/18608i1FD1089C3A63A657/image-size/large?v=v2&amp;px=999" role="button" title="Agol-sign-in.PNG" alt="Agol-sign-in.PNG" /></span></P><P>As a test, i tried to create a Community account. I was able to proceed pretty far down the process, even receiving an email from ArcGIS Notifications that i was just one step away from activating the account. However, when i tried to take that one step, i.e. setting up a username and password, i ultimately got an error message that i couldn't create an account.&nbsp;</P><P>Thank you</P> Fri, 16 Jul 2021 00:34:52 GMT https://community.esri.com/t5/arcgis-online-questions/hide-option-to-create-a-community-account-on-sign/m-p/1079525#M41230 Trippetoe 2021-07-16T00:34:52Z https://community.esri.com/t5/arcgis-online-questions/hide-option-to-create-a-community-account-on-sign/m-p/1079577#M41234 <P>Check if this helps&nbsp;<A href="https://doc.arcgis.com/en/hub/community/configure-community-sign-in-prompt.htm#ESRI_SECTION1_C30D73392D964D51A8B606128A8A6E8F" target="_self">Disable community account creation</A>&nbsp;?</P><P>Clear browser cache or open the URL in an incognito mode to check if the issue still persists.</P> Fri, 16 Jul 2021 06:06:40 GMT https://community.esri.com/t5/arcgis-online-questions/hide-option-to-create-a-community-account-on-sign/m-p/1079577#M41234 JayantaPoddar 2021-07-16T06:06:40Z https://community.esri.com/t5/arcgis-online-questions/hide-option-to-create-a-community-account-on-sign/m-p/1079688#M41238 <P>Thank you. That did the trick perfectly.</P> Fri, 16 Jul 2021 15:30:07 GMT https://community.esri.com/t5/arcgis-online-questions/hide-option-to-create-a-community-account-on-sign/m-p/1079688#M41238 Trippetoe 2021-07-16T15:30:07Z