topic Re: Map and App shared | External users promted for password in ArcGIS Online Questions

Map and App shared | External users promted for password

KellyGoerbig — Sun, 06 Jun 2021 00:39:24 GMT

I created a map and app for looking up power companies by address. Everything is functional, but anyone external (non esri user) trying to access the web app is prompted for a password. Anonymous access has veen enabled, and both the map and app has been set to "Everyone (public)". Am I missing something?

Web App
https://kghaxrjv7t1mrtib.maps.arcgis.com/home/item.html?id=ea8cf1c747af4cbc9e0611fa62e04a1b

Map
https://kghaxrjv7t1mrtib.maps.arcgis.com/home/item.html?id=e80df67b329d4d54ae9881b354ac3ca3

Also, is there a limit that maps and apps I create remain active and accessible if I do not apply for the paid service?

Re: Map and App shared | External users promted for password

jcarlson — Mon, 07 Jun 2021 02:13:38 GMT

It does seem to be an issue with your items in particular, as I can see the layers being loaded and can open the same data sources in other maps without issue.

Am I correct in assuming, based on your last sentence, that you're putting this together on a free trial AGOL org?

Re: Map and App shared | External users promted for password

salmonjmar — Mon, 07 Jun 2021 02:42:40 GMT

I am experiencing the same problem. I even tried to create a map using Esri free layers to rule out a problem with my layers and specific map. People are prompted to log in even using Esri free layer. If you find a solution please post.

Re: Map and App shared | External users promted for password

salmonjmar — Mon, 07 Jun 2021 04:19:53 GMT

In your web map, go to base maps and turn off the "show developer base maps" button. I did that and all my applications became public and log-in required. Hope this helps.