topic Unable to Obtain Result in ArcGIS Online Questions

Unable to Obtain Result

AnnaVitali — Mon, 19 Apr 2021 13:26:43 GMT

Hi! I have been trying to simply calculate the area of some polygons using Arcade, but the function has been running for 3 days, and I haven't got a result yet. I only see the progress page that says "Calculating Records" and shows the progress "0/96". Has anyone experienced this before? I have calculated areas in the past and never had this problem.

Thanks,

Anna

Re: Unable to Obtain Result

JayantaPoddar — Mon, 19 Apr 2021 14:32:26 GMT

Are you working on hosted feature layer? What expression have you created?

Re: Unable to Obtain Result

AnnaVitali — Mon, 19 Apr 2021 14:40:49 GMT

Yes, I am working on a hosted feature layer, and I am using the following expression:

AreaGeodetic($feature, 'square-kilometers')

Re: Unable to Obtain Result

ScottWhite — Fri, 23 Apr 2021 03:07:15 GMT

Anna.

I am also seeing the same problem. In fact, I can't calculate *ANYTHING* using Arcade, numerical or text string, and using a hosted feature layer. Last week, I submitted this problem to Esri and Tech Support created a Bug #. See attachment. The problem has not yet been fixed.

- Scott

Re: Unable to Obtain Result

PaulBarker — Fri, 23 Apr 2021 12:07:04 GMT

Anna, thanks for reporting we're investigating this. I think if you use the same expression from the item page you should be able to work around the issue in the meantime.

Re: Unable to Obtain Result

AnnaVitali — Fri, 23 Apr 2021 12:15:36 GMT

Thanks, I'll try to do that.

Anna

Re: Unable to Obtain Result

ScottWhite23 — Fri, 23 Apr 2021 17:49:33 GMT

Anna.

I just got off the phone/Zoom with Esri Support about this. They recommended (a) doing the calc. in the browser's incognito mode or (b) clearing the regular-mode (non-incognito) browser cache. Both allowed the Arcade calculations to work properly. I wish I didn't have to clear the Google Chrome browser cache, but it was better than not getting any results.

Hope that is helpful for you.

- Scott

Re: Unable to Obtain Result

PaulBarker — Fri, 23 Apr 2021 19:28:06 GMT

Quick update on this one, this should be fixed tonight