topic Re: The underlying connection was closed: An unexpected error occurred on send. in ArcGIS Online Questions https://community.esri.com/t5/arcgis-online-questions/the-underlying-connection-was-closed-an-unexpected/m-p/1039936#M39128 <P>Yes It worked for me, i was unable to access ESRI online resources and BASE map</P> Tue, 23 Mar 2021 21:11:22 GMT asenshaw 2021-03-23T21:11:22Z The underlying connection was closed: An unexpected error occurred on send. https://community.esri.com/t5/arcgis-online-questions/the-underlying-connection-was-closed-an-unexpected/m-p/327732#M16380 <HTML><HEAD></HEAD><BODY><P>I get this message when I try to ArcGIS Online.&nbsp; "The underlying connection was closed: An unexpected error occurred on send".</P><P>Any ideas on this.</P><P></P><P>Thanks</P><P>Steve</P></BODY></HTML> Thu, 01 Aug 2019 22:00:46 GMT https://community.esri.com/t5/arcgis-online-questions/the-underlying-connection-was-closed-an-unexpected/m-p/327732#M16380 SteveZayac 2019-08-01T22:00:46Z Re: The underlying connection was closed: An unexpected error occurred on send. https://community.esri.com/t5/arcgis-online-questions/the-underlying-connection-was-closed-an-unexpected/m-p/327733#M16381 <HTML><HEAD></HEAD><BODY><P>What product are you using?</P><P></P><P>Sounds like you need a TLS patch:&nbsp;<A href="https://support.esri.com/en/download/7666">https://support.esri.com/en/download/7666</A></P></BODY></HTML> Thu, 01 Aug 2019 22:06:24 GMT https://community.esri.com/t5/arcgis-online-questions/the-underlying-connection-was-closed-an-unexpected/m-p/327733#M16381 KoryKramer 2019-08-01T22:06:24Z Re: The underlying connection was closed: An unexpected error occurred on send. https://community.esri.com/t5/arcgis-online-questions/the-underlying-connection-was-closed-an-unexpected/m-p/327734#M16382 <HTML><HEAD></HEAD><BODY><P>Thanks Kory,</P><P>I am using ArcGIS 10.4&nbsp;&nbsp; I can get online maps with out signing in, but when I sign in I get the message, doesn't make much sense too me.</P></BODY></HTML> Thu, 01 Aug 2019 22:11:35 GMT https://community.esri.com/t5/arcgis-online-questions/the-underlying-connection-was-closed-an-unexpected/m-p/327734#M16382 SteveZayac 2019-08-01T22:11:35Z Re: The underlying connection was closed: An unexpected error occurred on send. https://community.esri.com/t5/arcgis-online-questions/the-underlying-connection-was-closed-an-unexpected/m-p/327735#M16383 <HTML><HEAD></HEAD><BODY><P>Thanks Kory,</P><P>Downloaded the TLS&nbsp;Patch, everything is a-ok.</P><P></P><P>Steve</P></BODY></HTML> Mon, 05 Aug 2019 17:53:18 GMT https://community.esri.com/t5/arcgis-online-questions/the-underlying-connection-was-closed-an-unexpected/m-p/327735#M16383 SteveZayac 2019-08-05T17:53:18Z Re: The underlying connection was closed: An unexpected error occurred on send. https://community.esri.com/t5/arcgis-online-questions/the-underlying-connection-was-closed-an-unexpected/m-p/1039933#M39127 <P>It worked for me as well. I use 10.6 version... Thank you for the solution and please #HashTag #OnlineResourcesNotWorking #ArcGISOnlineNotWorking #UnableToAddBaseMap #BaseMapNotWorking</P> Tue, 23 Mar 2021 21:08:50 GMT https://community.esri.com/t5/arcgis-online-questions/the-underlying-connection-was-closed-an-unexpected/m-p/1039933#M39127 asenshaw 2021-03-23T21:08:50Z Re: The underlying connection was closed: An unexpected error occurred on send. https://community.esri.com/t5/arcgis-online-questions/the-underlying-connection-was-closed-an-unexpected/m-p/1039936#M39128 <P>Yes It worked for me, i was unable to access ESRI online resources and BASE map</P> Tue, 23 Mar 2021 21:11:22 GMT https://community.esri.com/t5/arcgis-online-questions/the-underlying-connection-was-closed-an-unexpected/m-p/1039936#M39128 asenshaw 2021-03-23T21:11:22Z Re: The underlying connection was closed: An unexpected error occurred on send. https://community.esri.com/t5/arcgis-online-questions/the-underlying-connection-was-closed-an-unexpected/m-p/1051676#M39724 <P>Was using a 10.5 machine and needed a basemap; encountered the same error message.&nbsp; Running PatchFinder indicated I was definitely missing the TLS patch.&nbsp; Installed it and error went away.&nbsp; <span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P> Tue, 27 Apr 2021 12:13:01 GMT https://community.esri.com/t5/arcgis-online-questions/the-underlying-connection-was-closed-an-unexpected/m-p/1051676#M39724 Brownschuh 2021-04-27T12:13:01Z Re: The underlying connection was closed: An unexpected error occurred on send. https://community.esri.com/t5/arcgis-online-questions/the-underlying-connection-was-closed-an-unexpected/m-p/1364253#M56521 <P>I am experiencing similar error in Arc Gis 10.1</P> Mon, 25 Dec 2023 16:20:43 GMT https://community.esri.com/t5/arcgis-online-questions/the-underlying-connection-was-closed-an-unexpected/m-p/1364253#M56521 DarAhmad 2023-12-25T16:20:43Z