topic Re: Legend item Bug - ArcGIS Online in ArcGIS Online Questions

Legend item Bug - ArcGIS Online

NaomiBegg2 — Fri, 06 Dec 2019 01:09:15 GMT

I have a legend item in my AGOL map where the legend is showing the wrong data. See the image below. The most red is the highest number (369), yellow is the lowest number (0). In the legend on the map it has switched it so that red is low and yellow is high. I've tried inverting and saving, but this also inverts the legend in the map so that it is still wrong.

The layer was created in ArcGIS Pro.

Symbolised using unclassed colours (legend shows correctly here).

Published to AGOL (no error messages show).

Added into an AGOL Map.

How do I fix this?

Re: Legend item Bug - ArcGIS Online

NaomiBegg2 — Tue, 07 Jan 2020 01:06:49 GMT

I have opened this AGOL map into ArcGIS Pro. Within Pro a second (different) layer which is also uses unclassed colours for symbology is now having its item within the legend wrongly flipped.

#help ?!

Re: Legend item Bug - ArcGIS Online

Anonymous User — Wed, 26 Feb 2020 04:06:54 GMT

Hi Naomi,

It sounds like you could be hitting the following bug BUG-000094037: A feature layer published to ArcGIS Online displays ..

I would recommend getting in touch with Esri Support and they can assist with verifying this and some additional troubleshooting. It's definitely not expected behavior. As a possible workaround, if you configure symbology in ArcGIS Online instead of in ArcGIS Pro does the legend display as expected?

Hope this helps,

-Peter

Re: Legend item Bug - ArcGIS Online

Spike73 — Thu, 05 Nov 2020 14:50:28 GMT

Hi Peter,

Any news about this bug?

I've the same problem and the link to the Bug is opening an empty web page.

Would be great to know if it was solved.

Hope you can help

Thanks

Re: Legend item Bug - ArcGIS Online

Anonymous User — Sat, 07 Nov 2020 01:15:46 GMT

Hi Marcello, thanks for reaching out - in our internal records it looks like the bug has not been addressed yet. Would you share your web map with PeterK_ess so I can take a look?

Have a good weekend,

-Peter

Re: Legend item Bug - ArcGIS Online

Spike73 — Tue, 10 Nov 2020 14:52:21 GMT

Hi Peter,

Thanks for answering.

I'm sorry, I can't share my web map and my question was more related to the BUG status.

Basically, I published a layer with primary symbolgy set as graduated colors and legend in ascending order. But the legend in the published feature service is set descending, from high to low, and I didn't find yet a way to reverse this order.

Re: Legend item Bug - ArcGIS Online

ElizabethZizzamia1 — Fri, 19 Feb 2021 15:02:14 GMT

Hello! I am having the same problem as the original poster. I teach GIS labs at a university. The students used ArcGIS online to create a web map during a virtual lab. Then brought in the web map into Pro to create a layout. The legend for census tracts showed the opposite in the map display. See attached. Any progress on this bug? Thanks!!

Re: Legend item Bug - ArcGIS Online

Anonymous User — Tue, 23 Feb 2021 17:33:32 GMT

Hi @ElizabethZizzamia1 - no update on the bug unfortunately - I am working on following up with the team on it though. If you want to email me at pklingman@esri.com with your customer number I would be happy to attach your account.

Thanks,

-Peter

Re: Legend item Bug - ArcGIS Online

ShirinRowhani1 — Mon, 12 Apr 2021 17:07:56 GMT

The problem still exists.

Re: Legend item Bug - ArcGIS Online

JaniceBaird — Tue, 15 Jun 2021 20:49:46 GMT

Hi Peter,

Can you provide a link to the bug? I am unable to find it and want to see if it applies to an issue I am running into.

Thanks,

Janice.

Re: Legend item Bug - ArcGIS Online

Anonymous User — Wed, 30 Jun 2021 17:30:02 GMT

Hi @JaniceBaird - here is the link: https://support.esri.com/en/bugs/nimbus/QlVHLTAwMDA5NDAzNw==