topic Re: Unable to upload content in ArcGIS Online Questions

Unable to upload content

DaveBoyer — Thu, 17 Dec 2020 20:38:48 GMT

I am unable to upload content to ArcGIS online directly through the content upload or through ArcPro (error image attached). My account was a public account that I transferred to a corporate account. Support set up a trial account for me to test an upload and it worked without any issues.

Has anyone else experienced this issue? Is there a setting that needs to be changed somewhere in my account?

Support is passing the case to another department.

Thanks.

Re: Unable to upload content

Anonymous User — Wed, 23 Dec 2020 06:32:59 GMT

Hi Dave, have you tried uploading the Shapefile unzipped? Was your account transferred to an Enterprise portal or still within ArcGIS Online?

Re: Unable to upload content

DaveBoyer — Wed, 23 Dec 2020 14:15:37 GMT

Yes, no feature layers of any type could be uploaded. All the accounts are through ArcGIS Online, not Enterprise.

Support was able to replicate my issue with a temporary license on my account. It was then logged as a performance issue to the development team. I do not know what corrective measures were taken, but it was fixed over the weekend.

Thanks.

Re: Unable to upload content

Anonymous User — Wed, 30 Dec 2020 02:31:11 GMT

I am glad that it now works for you