topic Re: Unable to upload my layer package in ArcGIS Online Questions

Unable to upload my layer package

MichaelHewitt — Fri, 18 Jun 2010 17:02:11 GMT

I am trying to add a layer package. The file is approximately 250 MB. The upload process just seems to keep rolling. I even left it go overnight. I came back the next morning and it had some error "invalid token". Is there a limit to what can be uploaded to ArcGIS.com? If so, I cannot find it.

Thanks

Re: Unable to upload my layer package

MollyZurn — Mon, 21 Jun 2010 14:46:20 GMT

You can upload items up to 1 GB in size.

See additional info at http://www.arcgis.com/help/content/account/storage.htm

-Molly

Re: Unable to upload my layer package

MichaelHewitt — Wed, 23 Jun 2010 20:54:59 GMT

Thanks Molly. I will try it again. 😄

Re: Unable to upload my layer package

MikeMinami — Wed, 23 Jun 2010 23:38:01 GMT

Hi Michael,

From our side, it looks like your upload got interrupted for some reason (maybe your internet connection was lost?). I've tried to reproduce your problem here by disconnecting my computer from the web, but have not seen any error message.

Please let us know if you see this problem again.

Thanks,

Mike

Re: Unable to upload my layer package

MichaelHewitt — Fri, 25 Jun 2010 19:33:43 GMT

Well now I am trying to reproduce the Layer Package (LPK) and it produces an error all the time.

I had a "high spec GIS machine" running Windows 7 that produced the Layer Package before, but it was stolen over the weekend (file is gone as well). The file it produced is posted on my profile at ArcGIS.com (not sure how to give out that link).

I downloaded the file from my profile, but when I open it it gives me this error:
"Error Reading Interoperability Data
This dataset appears to be invalid.
Please verify your settings or file contents are correct and try again."

I have tried to re-create the LPK with 2 different Windows XP machines running ArcGIS Desktop ArcInfo 9.3.1 (one with a fresh install of 9.3 and update to 9.3.1) with no success. I have most of the extensions available to me and turned on including Spatial Analyst and Interoperability.

First it tells me that I will loose my relates, that's fine, I hit "ok". Then it grinds a little and comes up with an error:
"Packaging Error
An unexpected error has occurred while creating the package.
Check your settings and try again."

I am providing this "GIS Tool" on a CD with MXD and PMF files, but I thought I would "go green" and allow people to download it. Can't just post the CD as a ZIP or anything because I cannot figure out the relative path stuff. KMZ and KML files are a hassle (that's another post entirely http://forums.arcgis.com/threads/6979-MXD-Map-to-KML-tool-error).

I am at a loss.

I am thinking i need to submit a support request, but i need a vacation and then a cup of coffee before that.

Have a Good Weekend,
Hardcoal (Mike)

Re: Unable to upload my layer package

MikeMinami — Mon, 28 Jun 2010 15:37:39 GMT

Michael,

It would be good to get a baseline of what works. Perhaps you can try creating a layer package from a simple (small) data source and see if that works. It seems like the problem is with Desktop being able to create the layer package at all. If Desktop can't create a valid layer package, then the upload/download from ArcGIS.com won't make any difference.

Once uploaded, if you plan to share with a group, make sure you have the setting at the top of the application set to "Show: All Content" otherwise it will appear that the layer package is not getting shared with the group.

Thanks,

Mike

Re: Unable to upload my layer package

MichaelHewitt — Mon, 12 Jul 2010 02:15:33 GMT

Mike,

Thanks for the ideas. I tried to create layer packages with individual groups of data. The groups had anywhere from 5-7 layers. Some were only point shapefiles, some were a mix of polygon and line shapefiles. They all came up with the same error.

I tried 2 group of ArcIMS layers and they worked. One was a set of raster images (aerial photos and topos) and the other was lines, points and polygons from an online state database.

Not sure why this is happening. Can ArcGIS Desktop 9.3.1 package shapefiles and geodatabases into layer packages? Or am I misunderstanding this tool?

Thanks

Re: Unable to upload my layer package

MikeMinami — Tue, 13 Jul 2010 14:24:53 GMT

Michael,

Perhaps you can try packaging up one layer based on one shapefile into a layer package instead of many. I was also a little confused by the inclusion of ArcIMS layers. As these layers are already services you don't really need to package them up. Creating layer packages is more about moving your data to the server.

Another idea would be to try to do this work from another machine. Maybe there is a problem with the machine you are using.

If none of these help, I'd suggest calling ESRI technical support.

Thanks,

Mike

Re: Unable to upload my layer package

MichaelHewitt — Wed, 14 Jul 2010 23:42:26 GMT

So I uninstalled and reinstalled ArcGIS 9.3.1 and deleted normal.mxt and tried again. Same error.

I tried it on a colleague's computer and same error.

I have a group of shapefiles and ArcIMS layers that I want to package as a tool to evaluate abandoned mine lands in Pennsylvania. Some layers are housed on a state wide GIS server and some i have collected. Call it a mash up if you want. Right now it is all published to a CD, i would like to be able to post it to our website.

I did actually produce a layer package of 1 shapefile. Is this all it does, just one shapefile?

Re: Unable to upload my layer package

MikeMinami — Thu, 15 Jul 2010 16:15:39 GMT

Layer packages are primarily used for packaging up data, thus, it's not typically used to reference services because they don't have data in them. My suggestion to create a layer package with just one shapefile was to validate that the process does work by removing other variables that could be causing the process to fail.

So are you able to upload that layer package with one shapefile up to arcgis.com and then download it again successfully?

What other types of layers were you trying to include in your layer package?

Perhaps you can tell me what your end goal is. Are you just trying to put downloadable data on your website?

Mike

Re: Unable to upload my layer package

MichaelHewitt — Sun, 18 Jul 2010 23:31:12 GMT

I was able to create a few layer packages with only 1 shapefile each. Uploading the layer package of 1 shapefile works. I can download it and it opens in ArcMap. Not a problem working with layer packages made from 1 shapefile.

When i try to create a layer package of a group of shapefiles (anywhere from 2 - 5 shapefiles), it doesn't work. I get an error that tells me to check my settings. I don't know where to check settings.....no dialogue available and i am not sure where to change settings (if possible in 9.3.1 service pack 2).

I am trying to create and upload a layer package of at least 5 shapefiles (a mix of points, lines and polygons) to arcgis.com and possibly my website. This way I can have a "lite web version" and if they need more, my constituents can get the CD version. I haven't been trying to group in the ArcIMS layers anymore, because they aren't giving me a problem.

I may just give up until the bugs are worked out. This is taking more time that it's worth for us right now. We should be getting another computer soon to replace the one that was taken and I believe we will be getting ArcGIS 10 soon. Thanks for the help though.

Michael

Re: Unable to upload my layer package

MikeMinami — Mon, 19 Jul 2010 14:58:02 GMT

Hi Michael,

Sorry we couldn't figure this out. Let us know if you have problems with the new machine/software.

Thanks,

Mike

Re: Unable to upload my layer package

danielfenner — Tue, 22 Mar 2011 19:13:57 GMT

I'm having the same problem myself. I can't create a layer package of more than one shapefile. Is there a solution yet? Thanks, Daniel