topic Re: ArcGIS Online Issues in ArcGIS Online Questions

ArcGIS Online Issues

RandalGreene2 — Tue, 27 Sep 2011 15:15:26 GMT

Good day,

I used ArcGIS Online (both map viewer and explorer online) for an introductory lab in an introductory cartography course. The experience was good until students starting hitting "issues" with the technology. There were 2 problems, each of which were encountered by ~20% of students:
1. Point objects would not pull up their details dialog boxes, either in Edit or Display mode.
2. Maps would either "hang" saving or present a simple "can't save" error message.

Unless these issues are addressed, I won't be going down this road again!

Thanks.

Re: ArcGIS Online Issues

MikeMinami — Thu, 29 Sep 2011 00:17:10 GMT

We're looking at the popup problem and should have a fix out early next week. I've not seen or heard about a saving issue. Can you provide a set of steps that will reproduce the problem?

Thanks,

Mike

Re: ArcGIS Online Issues

AustinRidgely — Mon, 17 Oct 2011 18:52:18 GMT

Been having the same problem with saving in ArcGis Explorer online and ArcGis online. Will add data to map and click save, the program will chug for a couple of minutes then report back could not save map. Is their a limit on the size the map can be beside the 1000 feature limit per shape file loaded?

Re: ArcGIS Online Issues

AustinRidgely — Mon, 17 Oct 2011 19:18:17 GMT

pic of error

Re: ArcGIS Online Issues

MikeMinami — Tue, 18 Oct 2011 15:35:52 GMT

Yes there is a size limit. How much data are you adding to the map? How many shapefiles? And their size in MB? Are you using Internet Explorer? The maximum size of a web map is around 10mb. IE, however, can be problematic.

Thanks,

Mike