topic Re: WAB Print Widget Bug in ArcGIS Online Questions

WAB Print Widget Bug

JonathanSkloven-Gill — Fri, 22 Mar 2019 23:37:13 GMT

Hello ESRI world. Beginning this week, the Print Widget has begun to fail more often than not. For the past year, it has worked fine, and I have not changed parameters on any of my applications. Most recently, nearly all the print jobs have returned in pages and pages of the following:

I have tried re-logging, 3 different web apps, and 3 different computers. Two days ago, 1 computer returned this page, while the other 2 worked fine. Today, 2 computers are now returning nothing but the above.

I do not know what to do about this.

Re: WAB Print Widget Bug

RobertScheitlin__GISP — Sat, 23 Mar 2019 15:15:53 GMT

Jonathan,

So you are using the esri print service, what is the url? Do you have a print service of your own on your ArcGIS Server?

Re: WAB Print Widget Bug

JonathanSkloven-Gill — Mon, 25 Mar 2019 16:11:35 GMT

My organization doesn't run ArcGIS Server/Enterprise. We're a team of 1 with less than 100MB of data. So we rely on ArcGIS Online for services outside my desktop.

https://utility.arcgisonline.com/arcgis/rest/directories/arcgisoutput/Utilities/PrintingTools_GPServer

is the utility url.

Today, across 3 of my web apps, I am getting a 3 in 10 success rate of producing a 'print'

Re: WAB Print Widget Bug

RobertScheitlin__GISP — Mon, 25 Mar 2019 16:18:41 GMT

Jonathan,

You only hope is to call esri tech support and file an incident then.