topic Re: Bad Request Window Pops Up in ArcGIS Online Questions

Bad Request Window Pops Up

RobinDiSalvo1 — Thu, 27 Jun 2019 17:21:32 GMT

Why am I getting this message below when I click on Training?

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

Re: Bad Request Window Pops Up

DouglasCochran — Thu, 27 Jun 2019 17:39:51 GMT

Hi,

Can you please let me know where you are clicking "Training" so I can try to reproduce?

Thanks.

Re: Bad Request Window Pops Up

RobinDiSalvo1 — Thu, 27 Jun 2019 17:51:36 GMT

Hi,

I am clicking on the word “Training” from the top of the page:

Re: Bad Request Window Pops Up

RobinDiSalvo1 — Thu, 27 Jun 2019 18:09:36 GMT

I just noticed I cannot get to training from anywhere I click in GIS

https://learn.arcgis.com/en/gallery/

and I get this message window:

400 Bad Request

Request Header Or Cookie Too Large

Re: Bad Request Window Pops Up

DouglasCochran — Thu, 27 Jun 2019 21:01:38 GMT

thanks for the info and link. It is working for me. Can you try running in an incognito window with your browser or clearing your cache (or using a different browser)? Also I did encounter the error once and signing in/out seemed to solve the problem. Hope that works.

Re: Bad Request Window Pops Up

JoanaPinto — Wed, 10 Jul 2019 15:34:23 GMT

Only Google Chrome is showing this behaviour. Thanks for the tip

Re: Bad Request Window Pops Up

RobinDiSalvo1 — Wed, 10 Jul 2019 15:39:07 GMT

I am using Google Chrome so that may be the reason it was giving me this error. What are browser should I be using? It seems to work after I logout and log back in again.

Re: Bad Request Window Pops Up

JoanaPinto — Wed, 10 Jul 2019 15:45:46 GMT

Firefox is working fine for me. I think you can also attempt to clean the cache on Chrome and should work fine.

Re: Bad Request Window Pops Up

RobinDiSalvo1 — Wed, 10 Jul 2019 15:48:43 GMT

I took your suggestion and cleared out my cache on Chrome – seems to be working so far (crossing my fingers).

Thanks for your help!