topic Re: Why can't I save my web map in ArcGIS Online Questions

Why can't I save my web map

PaulDaugherty1 — Mon, 06 Jun 2016 18:27:31 GMT

I am unable to save my web map at some point after I have added these layers to the map and renamed them (see screenshot). I think it may be an issue with one of the layers, but any help is much appreciated.

Layers:

USGS: Texas Streamgages Daily Stage (attached .csv)

National Weather Service Base Reflectivity Radar: https://idpgis.ncep.noaa.gov/arcgis/rest/services/NWS_Observations/radar_base_reflectivity/MapServer

National Weather Service: Climate Prediction Center-Weather Hazards:

https://idpgis.ncep.noaa.gov/arcgis/rest/services/NWS_Climate_Outlooks/cpc_weather_hazards/MapServer

National Weather Service: Watches Warnings Advisories:

http://idpgis.ncep.noaa.gov/arcgis/rest/services/NWS_Forecasts_Guidance_Warnings/watch_warn_adv/MapServer

National Weather Service: Advance Hydrologic Prediction Service:

https://idpgis.ncep.noaa.gov/arcgis/rest/services/NWS_Observations/ahps_riv_gauges/MapServer

National Weather Service: Advance Hydrologic Prediction Service:

http://water.weather.gov/ahps2/ahps_kml.php?conus=conus&fcst_type=obs

NOAA Hurricane Center- Atlantic Feed:

http://www.nhc.noaa.gov/gis/kml/nhc.kmz

Thanks,

paul

Re: Why can't I save my web map

KellyGerrow — Mon, 06 Jun 2016 18:49:06 GMT

Hi Paul,

Are you able to hit the save button and the changes don't save or is there no save button (this looks to be the case from the screenshot).

If the save button isn't appearing, check you permissions to ensure that you can create and save content. Also check to ensure that you aren't building in a map that has disabled the ability to save.

If you are able to hit the save button, use some web traffic monitoring tools like fiddler or developer tools in the browser (f12). look for the add item call and let us know if there is an error message in the response.

You can also contact technical support and they can help you troubleshoot the issue further.

Cheers,

Kelly

Re: Why can't I save my web map

AndrewOrtego — Thu, 09 Jun 2016 21:09:29 GMT

Kelly,

We have a Fiddler report and a copy of the Web Map's JSON if you're interested in taking a look at either and helping us determine what might be happening here.

Thanks,

Andrew