topic Re: Problems viewing my online maps in ArcGIS Online Questions

Problems viewing my online maps

JeannetteByrd — Thu, 13 Dec 2012 16:47:51 GMT

Yesterday when I left work, my online map looked just fine when users clicked on the link: http://www.arcgis.com/apps/OnePane/main/index.html?appid=520f087c2f094afd984d09f632403a37

Now it looks like the attached image. What is going on?

Re: Problems viewing my online maps

KellyHutchins — Thu, 13 Dec 2012 16:55:17 GMT

Can you try clearing your cache? I ran a quick test and your app looks ok (see attached image).

Re: Problems viewing my online maps

JeannetteByrd — Thu, 13 Dec 2012 17:06:04 GMT

That still did not work. It is only viewable in Chrome...but it worked fine in everything yesterday.

Re: Problems viewing my online maps

MikeMinami — Thu, 13 Dec 2012 17:13:26 GMT

Which browser are you having trouble with? When you clear your cache, there's also an option for the time range to clear it. Make sure you agressively clear your cache...do more than just the last hour...I would suggest clearing everything.

Mike

Re: Problems viewing my online maps

JeannetteByrd — Thu, 13 Dec 2012 17:17:41 GMT

it's going in and out....I tested in the latest version of Opera, then Chrome, then the latest Explorer. Any time I create new features, I test in all three to be sure anyone can view them. Sometimes it's loading fine, then I get that strange white space that you can see in my attachment to the first post.