topic Re: Allow Portal Access in ArcGIS Online Questions

Allow Portal Access

DanSenner — Fri, 20 Mar 2020 14:22:00 GMT

Good morning, in the Security settings in ArcGIS online there is an option to Allow Portal Access. Can someone explain to me what this does or point me in the direction of additional documentation. The documentation I have found so far is not very helpful at least I am not understanding what it is saying. Or can someone translate it to layman's terms. Any help with this is appreciated.

Configure security settings—ArcGIS Online Help | Documentation

Thanks

Dan Senner

Re: Allow Portal Access

BenTurrell — Mon, 23 Mar 2020 02:12:11 GMT

Hey Dan Senner‌,

This setting allows you to set portals that you trust to access your secured content. So if your agency has both an ArcGIS Online and ArcGIS Portal, you can set the ArcGIS Online to trust users who are logged into the specified ArcGIS Portal. This means users will only need to login once!

Hope that clears it up for you!

Thanks,

Ben

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Re: Allow Portal Access

DanSenner — Mon, 23 Mar 2020 16:54:44 GMT

Thanks for getting back to me. So if I have ArcGIS online and Portal a user in Portal can access content that is hosted in ArcGIS online even if the user does not have a ArcGIS online account? Appreciate your help in explaining this to me.

Thanks

Dan

Re: Allow Portal Access

ahargreaves_FW — Wed, 05 Oct 2022 17:03:45 GMT

@BenTurrell & @DanSenner have either of you actually used this function? Although I understand what it's supposed to do I can't get it to work.

I have my portal URLs entered into the setting
have registered items from AGOL into these portals, choosing not to include credentials.
My understanding is this will allow members of my portal to use their enterprise logins to access the secure AGOL content when viewing it from these portals.
However, when accessing the content I'm asked to log in to AGOL. When using portal SAML credentials I can't do so....

Re: Allow Portal Access

EliasRex — Wed, 25 Oct 2023 06:15:23 GMT

Any updates on how to get this setting working? I am having the same issue.

Re: Allow Portal Access

ahargreaves_FW — Wed, 25 Oct 2023 17:00:05 GMT

It's a fraud. I called tech support and they tried to get me to set up distributed collaborations as a work-around.

Re: Allow Portal Access

imansbburg — Tue, 22 Oct 2024 19:44:17 GMT

I'd love to actually use this functionality but I also don't see it ever work. Anyone have more details about this?

Re: Allow Portal Access

PhilipWeeks — Wed, 06 Nov 2024 21:22:03 GMT

This has been driving me crazy since it seems like exactly the thing I need to work, but every bit of documentation doesn't actually explain anything and all the posts from users feel like AI regurgitations of the unhelpful documentation as if just repeating it makes any sense.

"This setting allows you to set portals that you trust to access your secured content."

How?! Is any user of my portal suddenly able to view all secured content items even when they aren't shared? That seems insane. If it's sharing based on users how is this mapped? Can I share an AGOL item to a specific Portal User? Does it just mean visibility of the content pages so I can see there's a secured item but not actually use that item? Can I share the actual item? There's a ton of questions regarding this feature, how to use it, what does it actually do and I can find nothing about what it actually is.

Re: Allow Portal Access

AKRRMapGuy — Wed, 08 Oct 2025 19:45:23 GMT

I would love to use this feature too. I don't understand why ESRI makes this so difficult. Do the users have to have identical logins or tenant in the case of Azure SSO? I would love for my Portal users to be able to login to our AGOL content without me making them a separate AGOL account.

Re: Allow Portal Access

Will — Wed, 08 Oct 2025 23:07:19 GMT

Ditto, just discovered this option and trying to understand if it does anything at all? Where is the truth?