topic Re: AGOL Application Search Widget generates "no results" message in ArcGIS Online Questions

AGOL Application Search Widget generates "no results" message

SteveBranson — Wed, 29 Mar 2017 15:54:10 GMT

I implemented a Search Widget in an AGOL Web Application. The data source is a feature layer (polylines) contained in a map service in the associated Web Map. The field I am searching is a text field containing the alphanumeric pipe ID of the associated storm drain pipe (e.g. 10P10066). When I enter the pipe ID and select a pipe ID from the pull-down list (see attached) AGOL returns an error message "No Results Found...". However, when I copy/paste that exact Pipe ID into the Search input box and select search icon AGOL finds the pipe. Why do I get a "No Results Found" error message when selecting that exact same pipe from the pull-down list? This is very useful functionality that I would like to work and not have to direct users to key-in entire name rather than select pipe from pull-down list.

Any assistance is greatly appreciated!

Thanks much,

Steve Branson

FDOT D7 GIS Coordinator

Re: AGOL Application Search Widget generates "no results" message

KellyGerrow — Wed, 29 Mar 2017 16:12:02 GMT

Hi Steve,

Are you able to share a link to this app? If not, I'd suggest contacting technical support to look into this issue further.

-Kelly

Re: AGOL Application Search Widget generates "no results" message

SteveBranson — Wed, 29 Mar 2017 17:18:46 GMT

Thanks for the quick reply Kelly, Unfortunately, the data itself is behind our firewall. I'll see if I can upload the data to AGOL and duplicate the problem. If so, I'll send you a link. Thanks again.

Re: AGOL Application Search Widget generates "no results" message

KellyGerrow — Tue, 04 Apr 2017 15:46:20 GMT

Thanks Steve,

Additionally, try contacting technical support. They ma be able to set up a screenshare and look into your data and app further.

-Kelly

Re: AGOL Application Search Widget generates "no results" message

ChelseaRozek — Tue, 25 Apr 2017 18:29:19 GMT

FDOTD7GIS‌ Were you able to find a solution to this? I think I'm having the same problem. When I search for an address and select a result that appears it says "No results. There were no results found for "6655 JACKSON RD (VAC)". Even though the widget was the one who suggested the result to me.

Re: AGOL Application Search Widget generates "no results" message

KellyGerrow — Wed, 26 Apr 2017 15:56:22 GMT

Hi Chelsea,

Are you searching a feature service or a geocoding service? Where is the data hosted? In ArcGIS Online or a locally hosted server? Do you have a search extent specified in the search widget?

I also suggest getting in contact with tech support to look into the specific issue.

-Kelly

Re: AGOL Application Search Widget generates "no results" message

Village_ofDowners_Grove — Thu, 27 Apr 2017 20:52:04 GMT

We're having the same issue, with the 'no results found' message after the selecting a choice from the drop down list. See link, and search by name 'Curry' for example-- selecting any choice from the list returns the message.

http://vdg.maps.arcgis.com/apps/webappviewer/index.html?id=b9d333082e8c49d999b4d77d22e34ef7

It's a geocoding service, no search extent

Any advice would be greatly appreciated!

Re: AGOL Application Search Widget generates "no results" message

Village_ofDowners_Grove — Thu, 27 Apr 2017 21:01:40 GMT

I should say, when searching if you hit 'enter' and then select a name it does accept the search. If the user clicks on the dropdown before hitting enter, the error appears.

Re: AGOL Application Search Widget generates "no results" message

SteveBranson — Wed, 03 May 2017 20:15:37 GMT

Yes! I'm not alone. Chelsea Rozek sorry to hear your having the same problem, but I'm glad I'm not going crazy. I was not able to solve the problem. My work-around is to limit Suggestions/Results to 1 (tried 0, but widget would not accept it) and educate user to key-in entire search string and click search icon manually. It kills me that the user can't select a match from the pull-down as this greatly promotes usability (and that's a prime strength of AGOL in my mind). If I find a solution to the problem I'll post it here and please do the same on your end.

Re: AGOL Application Search Widget generates "no results" message

ChelseaRozek — Thu, 04 May 2017 13:15:14 GMT

Thanks for the replySteve Branson‌! I haven't found a solution either since my post. I've increased the accuracy required for a match to eliminate some of the results, but the issue is still there. I haven't put in a support ticket yet, but answering Kelly Gerrow's questions: it's a composite locator published as a geocoding service hosted on our own ArcGIS Server. I don't have local search enabled on the widget, because I originally thought that was the issue. Here's my app: Districts of Washtenaw County, MI . I've had users complain about incorrect political districts when I had the search bar within the Near Me widget because they wouldn't look at the result on the map and get 123 Main St locating to a different city than intended. I've now moved the address search out of the widget so they're forced to click on the map to use the Near Me widget, which hopefully forces them to validate the result if they use the address locator. The specific example I mentioned before is if you type in "6655 JACKSON RD" in my search bar, don't click the magnifying glass (like VillageDG was saying), and just click the first result that automatically appears "6655 JACKSON RD (VAC)", you get that No results error message.

Re: AGOL Application Search Widget generates "no results" message

KellyGerrow — Thu, 04 May 2017 20:01:24 GMT

Are you using Alternate names? There is this bug that reports a similar issue: : http://support.esri.com/bugs/nimbus/QlVHLTAwMDA5NDkwNg==

As it seems many of you are running into the issue, I would recommend getting in contact with Esri Technical Support‌. Let me know if you need any help getting in contact, but they will probably find the issue faster than Geonet.

-Kelly

Re: AGOL Application Search Widget generates "no results" message

ashleyhanes — Mon, 04 Dec 2017 18:51:24 GMT

Did anyone ever find a solution to this? I am having the same problem using WebApp Builder and the Launchpad Theme.

Re: AGOL Application Search Widget generates "no results" message

MichaelVolz — Mon, 04 Dec 2017 19:42:13 GMT

Chelsea:

Sorry to highjack this thread, but are you serving out your composite locator as a geocode service from a multi-server AGS environment?

Re: AGOL Application Search Widget generates "no results" message

ChelseaRozek — Tue, 05 Dec 2017 14:01:50 GMT

Hi Michael, that is correct. We have 4 machines in our site. Are you seeing a similar issue?

Re: AGOL Application Search Widget generates "no results" message

MichaelVolz — Tue, 05 Dec 2017 15:08:19 GMT

Chelsea:

I am not seeing this issue, but I don't think we have your setup. I was more interested in how you update your geocode service address locators in a multi-server environment where the geocode service is used extensively in AGOL. I am currently having issues stopping the geocode service and then being able to rebuild the address locator as the source address data is updated. Do you have a scripted solution for rebuilding your address locator? Do you have any issues rebuilding your address locator? Also what version of ArcGIS are you currently on?

Re: AGOL Application Search Widget generates "no results" message

ChelseaRozek — Tue, 05 Dec 2017 16:26:37 GMT

Our server is on 10.3.1. Our locators are located in a folder, I right click them in Catalog and select Rebuild, then right click the Composite one and go to Share As>Geocode Service, and overwrite the existing service on our server. I haven't had any issues with it, and I update at least monthly. Eventually, I would love to script it and have it run automatically once a month. Is your service hanging on the starting/stopping? Were you rebuilding it another way?

Re: AGOL Application Search Widget generates "no results" message

MarioEstevez — Mon, 16 Apr 2018 20:45:08 GMT

I'm also looking for a solution to this issue. Did anybody find a solution for it?

Thanks in advance for the help.

Re: AGOL Application Search Widget generates "no results" message

NathanaelRodd — Tue, 19 Feb 2019 16:31:08 GMT

I was having the same issue. Turns out I had the "shape" field hidden. Once I turned this field back on, the search widget began working.

Re: AGOL Application Search Widget generates "no results" message

JonSedey1 — Wed, 08 May 2019 20:56:36 GMT

Thank you for this resolution. I was experiencing the same issue with this widget. I turned on the shape field, republished and like magic the search widget was able to locate features by a text string.

Re: AGOL Application Search Widget generates "no results" message

IngridMans — Wed, 13 Nov 2019 21:26:01 GMT

Where exactly did you have the Shape field hidden? Mine is on in all the places that I can tell, but I'm still unable to return results by searching a string on a feature layer field, even though I see result suggestions show up in the drop down.