topic Re: Summary Widget is not working correctly, is it? in ArcGIS Online Questions

Summary Widget is not working correctly, is it?

PabloMangudo — Mon, 19 Oct 2015 17:58:32 GMT

I've tested on different Summaries component. One picture is a configurable app: Summary Viewer template (blue style layoute), it's work fine.

The other (orange layoute) is a Summary Widget under a web app builder (WAB), it's doubles or triples real results.

Both are working over the same map and the same layer. It is a feature layers from feature services, as Summary Widget documentation require but I can't get it work properly. I have tested in different WAB versión with same result (Arcgis Online, Arcgis for Developer 1.2 and Arcgis Portal 10.3.1).

Any ideas/suggestion to solve it?

Re: Summary Widget is not working correctly, is it?

DerekLaw — Mon, 09 Nov 2015 20:15:06 GMT

Hi Pablo,

The inconsistency you are seeing between the Summary widget in Web AppBuilder Developer Edition v1.2 and the Summary application template in ArcGIS Online is a bug. Specifically, a bug in the Web AppBuilder Summary widget.

FYI, we've identified and fixed the Summary widget bug in the embedded Web AppBuilder in ArcGIS Online.

The bug fix will be included in the next Web AppBuilder Developer Edition release, v1.3. This will be likely available sometime in Dec 2015. The fix will also be included in the next Web AppBuilder embedded in Portal for ArcGIS in the 10.4 release, estimated release in Q1 of 2016.

Hope this helps,

Re: Summary Widget is not working correctly, is it?

PabloMangudo — Tue, 10 Nov 2015 18:01:53 GMT

Thanks Derek, I'll wait for those new releases.

Re: Summary Widget is not working correctly, is it?

TomGoeke — Wed, 11 Nov 2015 19:09:12 GMT

Does this bug fix also address the issue that the summary widget does not respect filters applied to a layer in the web map and also does not respect whether or not the layer being summarized is set visible in the layer selection (summarizes with layer on or off)?

Re: Summary Widget is not working correctly, is it?

DerekLaw — Fri, 13 Nov 2015 08:21:24 GMT

Hi Tom,

You've identified 2 separate issues that are not part of the bug described in the original post of this thread.

> the issue that the summary widget does not respect filters applied to a layer in the web map

We have this listed as a future enhancement for the Summary widget.

> does not respect whether or not the layer being summarized is set visible in the layer selection (summarizes with layer on or off)

Can you please contact Esri Tech Support and open an incident on this item with repro steps?

Hope this helps,

Re: Summary Widget is not working correctly, is it?

MichaelRobb — Thu, 03 Dec 2015 17:45:40 GMT

Hi Derek,

Do you perhaps have the Nimbus number reference for this bug handy?

Is the WABde 1.3 on target to be released before end of year?

Thanks!

Re: Summary Widget is not working correctly, is it?

DerekLaw — Fri, 04 Dec 2015 07:42:38 GMT

Hi Michael,

Q1) Do you perhaps have the Nimbus number reference for this bug handy?

A1) I believe the NIM bug # is 000089818 - Count Value displayed incorrectly while using the Summary Widget in Web AppBuilder.

Q2) Is the WAB developer edition 1.3 on target to be released before end of year?

A2) Yes. Web AppBuilder for ArcGIS Developer Edition v1.3 is currently undergoing final release certification testing. We anticipate its release sometime late next week or the Dec 14th week.

Hope this helps,

Re: Summary Widget is not working correctly, is it?

KarynTareen — Sat, 08 Oct 2016 15:35:38 GMT

Derek,

We're (with svaddadi ) using the summary widget from arcgis online with a summary layer filter field. We have one summary field- calculating the sum on the field.

When the app opens, the total is the correct sum. When we use the filter field and select a value, the sum for that filter is correct. Choose 'All' again, and the total is wrong (increased). Is this a known bug? If so, can I have a status on it? Can someone confirm they can recreate?

Thanks!

Re: Summary Widget is not working correctly, is it?

DerekLaw — Mon, 10 Oct 2016 06:07:53 GMT

Hi Karyn,

I'm not aware of such an issue with the Summary widget. Can you please open an incident with Esri Tech Support so we can get repro steps to investigate?

Re: Summary Widget is not working correctly, is it?

CharlesGartside1 — Thu, 13 Apr 2017 15:43:09 GMT

Hi Derek,

We are experiencing the same issue with the Summary Widget as others above. When using the the widget it will sometimes double the expected count. It seems to be linked to the filtering within the Widget when switching between the set filters.

I reached out to ESRI customer support on this a couple weeks back (#BUG-000104093) and the workaround given was to wiggle the map around until it corrects itself. While that does work, it is not really a viable solution for us.

If we were to just disable the Filtering option within the Widget, would we still see any doubling in our data? (I ask this because I have seen it double the count upon opening a map, prior to touching the filter.) In my testing I have not seen this occur, but I need to be 100% sure before we go live with this particular map.

Thank you!

Re: Summary Widget is not working correctly, is it?

DerekLaw — Tue, 25 Apr 2017 22:29:17 GMT

Hi Charles,

Apologies for the late reply, I have been on business travel the last 2 weeks.

I checked and #BUG-000104093 was opened approx 15 days ago. We are currently investigating the issue.

> If we were to just disable the Filtering option within the Widget, would we still see any doubling in our data?

Not sure ... have you tested and if so, what was the behavior observed? Some early notes in the bug suggest that the Filter widgets might be affecting the Summary widget - but we're still looking into this.

Hope this helps,

Re: Summary Widget is not working correctly, is it?

KarynTareen — Tue, 20 Jun 2017 18:00:37 GMT

Case # 01838955

Re: Summary Widget is not working correctly, is it?

KarynTareen — Tue, 12 Sep 2017 12:28:10 GMT

Derek Law‌

We have another hurricane and have over 100k hits on the web app with summary widget a day. Unfortunately, we just found that the sum is still buggy. Can you please contact me at ktareen@geocove.com to see if you can help me find a work around or fix?

-We're using arcgis online. Data is hosted in feature service, summary points to a field for customer count and we're not using a filter field. When you first open the web app, the sum is correct. If you zoom in and out a few times, the full extent number starts climbing - doubling or even more. Haven't found a consistent pattern to the sum yet.

Here's the app. The current outage should be 94k +/- and falling.

ArcGIS Web Application

Re: Summary Widget is not working correctly, is it?

KarynTareen — Tue, 12 Sep 2017 12:38:27 GMT

In playing / testing dlaw-esristaff , we're realizing that we seem to be able to recreate on 'slower' internet connections, like phones, over vpns, etc.. Our ethernet pc's in the Incident Command center can't replicate.

Re: Summary Widget is not working correctly, is it?

DerekLaw — Tue, 12 Sep 2017 18:20:46 GMT

Hi Karyn,

Just to close the loop on this post, I've already emailed and reached out to look into your issue to help support your hurricane response efforts.

Thanks,

Re: Summary Widget is not working correctly, is it?

CHRISJONES10 — Tue, 12 Dec 2017 02:23:59 GMT

Is the summary widget available in Portal. If so I don’t see it my choices.f

Re: Summary Widget is not working correctly, is it?

DerekLaw — Tue, 12 Dec 2017 07:51:28 GMT

Hi Chris,

Yes, the Summary widget is included with Web AppBuilder embedded in Portal for ArcGIS since the 10.4 release.

If you're running an earlier release of Portal, you can use Web AppBuilder for ArcGIS Developer Edition with your Portal. This will have Summary widget that you can use.

Hope this helps,

Re: Summary Widget is not working correctly, is it?

CHRISJONES10 — Tue, 12 Dec 2017 14:44:35 GMT

Derek,

Was able to find it.

Thanks

Chris Jones

GIS Technician

Southern Pine Electric

601-785-6511;308

Re: Summary Widget is not working correctly, is it?

MichaelWainright1 — Thu, 29 Nov 2018 19:24:18 GMT

Derek,
I have a question about this enhancement. Does not seem to be implemented at v2.9. Can you confirm if it has been implemented on the WebApp Builder developer side?
Thanks,

Re: Summary Widget is not working correctly, is it?

DerekLaw — Thu, 29 Nov 2018 22:27:16 GMT

Hi Michael,

According to the Web AppBuilder for ArcGIS Developer Edition v2.9 Issue Addressed List, the answer is yes.

From the document,

> BUG-000103872 The Info Summary widget in Web AppBuilder for ArcGIS does not reflect changes in the web map applied by the Filter widget when using ArcGIS Server web services.

If you're seeing an issue, please contact Esri Tech Support to investigate.

Hope this helps,