topic Re: Location Tracker Not Working in ArcGIS Online Questions

Location Tracker Not Working

deleted-user-rqN42KX6-Rcs — Tue, 18 Apr 2017 16:16:00 GMT

I've added a location tracker in my ArcGIS Online map but it doesn't track when I open the map. Do I have to use the Collector for ArcGIS or similar app in order for it to work?

Re: Location Tracker Not Working

RussRoberts — Tue, 18 Apr 2017 16:35:55 GMT

Yes you have to use Collector for ArcGIS to leverage the tracking layer. You can configure the tracking frequency under the Application Settings in the map details.

Re: Location Tracker Not Working

deleted-user-rqN42KX6-Rcs — Tue, 18 Apr 2017 16:50:15 GMT

For whatever reason on the Settings tab, the Application Settings under the Web Map Settings section doesn't show an option to enable the Location tracking feature. Does this mean location tracking is enabled by default?

Re: Location Tracker Not Working

deleted-user-rqN42KX6-Rcs — Tue, 18 Apr 2017 17:27:05 GMT

These are my only options:

Re: Location Tracker Not Working

RussRoberts — Tue, 18 Apr 2017 18:22:19 GMT

How did you create the location tracking layer? Did you do it under My Content > Create > Feature Layer and then search for the Location Tracking template. You should see this after you add this layer to a web map and click save, then go to Map Details and the Settings Tab.

Re: Location Tracker Not Working

deleted-user-rqN42KX6-Rcs — Tue, 18 Apr 2017 21:01:07 GMT

That is the exact route I took to create the location tracking layer, yet my Web Map Application Settings did not show the Location tracking check box option. I think from this point I'll delete my current feature layer and create a new one to see if that helps. Thanks.

Re: Location Tracker Not Working

deleted-user-rqN42KX6-Rcs — Tue, 18 Apr 2017 21:24:04 GMT

When all else fails, hit the reset! Re-creating the feature layer seemed to do the trick. Thanks again!