topic Re: Named Users? in ArcGIS Online Questions

Named Users?

AdamRepsher — Wed, 31 Jul 2013 15:22:59 GMT

**The Portal for ArcGIS extension software is included with
ArcGIS for Server Advanced (Enterprise or Workgroup) and is licensed and priced
based on the number of named users.

Specifically with Portal for ArcGIS deployed locally, what does the statement, "is licensed and priced based on the number of named users" mean?

Thank you,
--Adam

Re: Named Users?

DerekLaw — Fri, 02 Aug 2013 17:40:16 GMT

Hi Adam,

Specifically with Portal for ArcGIS deployed locally, what does the statement, "is licensed and priced based on the number of named users" mean?

This statement means that Portal for ArcGIS has a different licensing model compared to ArcGIS for Server.

ArcGIS for Server licensing is based on the number of cores in your server machine, but Portal for ArcGIS is based on the number of named users that can sign into it. Portal for ArcGIS has a similar licensing model to ArcGIS Online, which is based on named users.

Hope this helps,

Re: Named Users?

AdamRepsher — Fri, 02 Aug 2013 17:49:53 GMT

Portal for ArcGIS has a similar licensing model to ArcGIS Online, which is based on named users.

Hope this helps,

Thanks for the try!

Looking for what that licensing model is. Do we have to buy ArcGIS Online "named user" seats to begin to use Portal? Are the "named user" seats one in the same from Online to Portal?

ANY further information on this would be much appreciated. I can't find any solid documentation that says anything other than "Portal" uses "named users". Nothing about what named users are, where you get them - in relation to Portal....

Re: Named Users?

DerekLaw — Fri, 02 Aug 2013 22:26:03 GMT

Hi Adam,

Do we have to buy ArcGIS Online "named user" seats to begin to use Portal? Are the "named user" seats one in the same from Online to Portal?

FYI: AGOL and Portal named users are different and separate things. You can purchase "named user" seats for AGOL or for Portal.

ANY further information on this would be much appreciated. I can't find any solid documentation that says anything other than "Portal" uses "named users". Nothing about what named users are, where you get them - in relation to Portal....

I believe additional information will be coming soon, specifically regarding the Esri UC announcement that organizations who have ArcGIS Desktop will get a "named user" account for either AGOL or Portal. Please also check with your local Esri account manager/Distributor for details.

Hope this helps,

Re: Named Users?

AnthonyBurgon — Tue, 29 Jul 2014 23:29:05 GMT

Hi Derek, (good to see you on the forums)

We really need some clarity on this subject - we too are evaluating products like Collector and Sharepoint for ArcGIS - and the pathway of integrating with existing enterprise logins is something we want to consider.

This is our scenario:

- We are building an emergency management portal (using Sharepoint) where people are authenticated via their enterprise login details (across multiple agencies)

- The portal that is being replaced, has realtime maps embedded that are a custom app - and can't be migrated due to technical issues.

- We would like to use the esri sharepoint webpart and/or the JS based templates - however, it sounds like users need to be named users?

We could have up to 30,000 people using this portal during peak bushfires - hence you see our problem.

The current model of ArcGIS Server means to scale to capacity needed, whereas Portal and ArcGIS Online seem to be limited to a set of named users. These are very different models, and it will be a struggle to understand how you can get ArcGIS Server and ArcGIS Portal to work together with such different models. Maybe I have this perception wrong.

Our alternative is to build our own JS map webpart - which is not a preferred option (we like to configure apps rather than having to build them - I know, an anti coding model :-).

Cheers - Anthony

Re: Named Users?

DrewMillen — Wed, 30 Jul 2014 00:09:22 GMT

Hi Adam, Anthony,

This answer from Esri's Q&A might shed a bit of light on how the license model of Portal for ArcGIS will work with ArcGIS for Server at 10.3:

UC Q&A | 2014 Esri User Conference‌

While Portal for ArcGIS is licensed by and ArcGIS for Server is licensed by cores (as Derek mentioned), at 10.3 server licensees will receive a number of Portal named users as part of their ArcGIS for Server license.

With regards to serving 30,000 people, remember that not all of these users will need "named user" accounts. Named users will be given to those in your organization who you want to be able to create and share content (web maps, apps, etc.); however, authors can still publish applications via Portal that enable anonymous access.

Hope this helps.

Drew.

Re: Named Users?

DerekLaw — Wed, 30 Jul 2014 07:54:00 GMT

Hi Anthony,

Good to hear from you! I hope all is well on your end and it sounds like you're working on an exciting project.

As Drew indicated, at the Esri UC 2014, some key announcements were made regarding ArcGIS for Server licensing:

- At 10.3, ArcGIS for Server Standard will include Portal for ArcGIS;

- At 10.3, ArcGIS for Server users will get additional named users depending on their edition (Workgroup vs Enterprise) and level (Standard vs. Advanced). See the link in Drew's post for details.

These are extra named users in addition to the named users that you get with the ArcGIS for Desktop entitlement (e.g., you get a named user for every license of ArcGIS for Desktop).

As a general rule of thumb, Portal for ArcGIS items (e.g., web map, apps, web services, etc) that are shared with "everyone" can be accessed without a named user account. In your case, it sounds like you will be using enterprise logins for authentication, which means that any member of your Windows Active Directory or LDAP should be able to access and use these public Portal items.

In the case of using the JavaScript application templates and the forthcoming Web AppBuilder (in Portal for ArcGIS 10.3), as long as the finished web apps are shared with "everyone", your end users will not need a named user account to access and work with them.

With regards to Collector for ArcGIS, yes - a named user is required to login to work with Portal for ArcGIS. As for the Esri Maps for SharePoint web part: someone who is authoring the web part in SharePoint will need to be a named user, but a named user is not needed to access the finished SharePoint page (that the web part resides on).

If you have additional questions, please send me an email to discuss further.

Hope this helps,

Re: Named Users?

AdamRepsher — Wed, 30 Jul 2014 12:15:08 GMT

Derek and Anthony,

Thank you for your time, and sticking with this discussion. The answers are clearer now.

--Adam

Re: Named Users?

AnthonyBurgon — Mon, 04 Aug 2014 23:01:11 GMT

Thanks Derek. Any chance there could be a matrix that spells out what you can and can't (based on the type of user) with the apps (Sharepoint, Collector, Operations Dashboard, etc), and if needed, one for Portal and one for ArcGIS Online?

Cheers - Anthony

Re: Named Users?

RandyKreuziger — Tue, 05 Aug 2014 23:47:48 GMT

These are extra named users in addition to the named users that you get with the ArcGIS for Desktop entitlement (e.g., you get a named user for every license of ArcGIS for Desktop).

Derek,

It was said again and again at the UC but it isn't exactly true. If your organization has an ELA you get zero Name Users for your Desktop licenses. Zero. You only get the number of Named Users you negotiate for in the ELA which you also pay for in the ELA. Between concurrent licenses and standalones my agency has around 100 desktop licenses but we could only afford 50 named users in the ELA.

Re: Named Users?

DerekLaw — Wed, 06 Aug 2014 05:14:05 GMT

@Anthony:

We do have a matrix in the help doc that lists what you can and can't do based on your role type in Portal. It can be found here: Managing access to your portal‌ . Please look under the subsection titled: Understanding access privileges. As for a matrix that lists all the different apps as well ... good idea, we'll have to work on that.

@Kreuzrsk:

If you read the Pre-UC Q&A question that was referenced in Drew's post above, there was a note at the bottom of the answer:

"NOTE: The License Entitlement description above is for non-ELA and non-Education program ArcGIS for Server Licenses. We are still working on the License Entitlement program for ELA and Education customers."

Please contact your account manager for specific questions about your ELA license.

Hope this helps,
Derek

Re: Named Users?

JonFairchild — Sun, 19 Oct 2014 17:37:46 GMT

Hi Derek,

Thanks for your attention to this discussion. A question...

The "Managing access to your portal" page you mention above uses the terms:

Users with an ArcGIS organizational account
Members of the ArcGIS organization

Are these terms synonymous with "named users"?

Thanks,

Jon

Re: Named Users?

ChristineLarsen — Tue, 21 Oct 2014 12:37:49 GMT

Questions regarding free named users with ArcGIS Server:

Are these per license?

Ex: If we have 2 Advanced Enterprise licenses, do we get 2 x 50 free named users?

How about staging licenses?

Re: Named Users?

AdamRepsher — Wed, 29 Oct 2014 12:37:21 GMT

Hi Christine,

Questions regarding free named users with ArcGIS Server:

Are these per license?

I believe so. (I am hoping to be corrected by an Esri employee if I am wrong!) Portal for ArcGIS‌?

Ex: If we have 2 Advanced Enterprise licenses, do we get 2 x 50 free named users?

Again, I believe so...

How about staging licenses?

I would doubt it, but you would need at least 2 or 3 I would think.

Hoping that this will bump the thread again for you...

--Adam

Re: Named Users?

MatthewKing — Tue, 03 Feb 2015 20:43:45 GMT

I'm trying to piece this together also.

I'm hoping that someone can clear up a point for me. One of the pros with Portal is that since it can sit behind the firewall, Portal is available for everyone in an organization to search and use public items (public in the sense that's it's public for everyone in the organization) without a license, but with ArcGIS Online that feature is not possible....is that correct?

Thanks!

Re: Named Users?

AdamRepsher — Wed, 04 Feb 2015 16:25:27 GMT

Matthew,

I can't explain Portal for ArcGIS‌ because I am not using it yet, but I would check before I made the assumption that it is able to be used by anyone without a login to search and use "public" items. Is "public a choice within Portal?

If I am reading your question right...

You cannot make ArcGIS Online "public" to only people within your organization. It would be public to the internet connected world. IF Esri allows it, Portal installed behind your firewall could hypothetically be available to users without a login for items made "public".

Hopefully, someone from Esri can clear this up for us. Sorry - more questions than answers.

Re: Named Users?

MatthewKing — Thu, 05 Feb 2015 20:34:06 GMT

I'm fairly certain that feature is part of the Portal since it can sit behind the firewall. I gleamed that info from this video Portal for ArcGIS: An Introduction | Esri Video (it even drew a smattering of applause). Here's a screenshot I grabbed:

What I'm trying to figure out is if there is some type of security that you can use with AGOL that would allow that same feature.

Re: Named Users?

DerekLaw — Thu, 05 Feb 2015 22:41:31 GMT

Hi Jon,

Apologies for the late reply, I somehow did not get notifications on updates to this thread until recently. Your question:

Q: The "Managing access to your portal" page you mention above uses the terms:

Users with an ArcGIS organizational account
Members of the ArcGIS organization

Are these terms synonymous with "named users"?

A: Yes - both these terms are referring to "named users" for either ArcGIS Online or Portal for ArcGIS.

Hope this helps

Re: Named Users?

DerekLaw — Thu, 05 Feb 2015 22:47:37 GMT

Hi Christine,

Apologies for the late reply, I somehow did not get notifications on updates to this thread until recently. Your questions:

Q1) ... regarding free named users with ArcGIS Server: Are these per license?

Ex: If we have 2 Advanced Enterprise licenses, do we get 2 x 50 free named users?

A1) Yes. In the case above, if you have 2 ArcGIS for Server Enterprise Advanced licenses, you will get 2 x 50 named users for use with Portal for ArcGIS.

Q2) How about staging licenses?

A2) FYI: ArcGIS for Server and Portal for ArcGIS are licensed differently. Server is licensed based on cores, while Portal is licensed based on # of named users. For Server, you would need to get a Server staging license. For Portal, it is permissible to duplicate the Named User set for the staging environment of the Portal. So you can set-up a "production" Portal and a separate "staging" Portal, as long as both Portals are using the same named users.

Hope this helps

Re: Named Users?

DerekLaw — Thu, 05 Feb 2015 22:57:01 GMT

@Matthew,

"I'm hoping that someone can clear up a point for me. One of the pros with Portal is that since it can sit behind the firewall, Portal is available for everyone in an organization to search and use public items (public in the sense that's it's public for everyone in the organization) without a license, but with ArcGIS Online that feature is not possible....is that correct?"

Your assertion is correct. If you use ArcGIS Online, your items will have to be either shared with "everyone" - it which can there is open access, or if you want to restrict access then an ArcGIS Online named user account is required.

@Adam,

"I can't explain Portal for ArcGIS because I am not using it yet, but I would check before I made the assumption that it is able to be used by anyone without a login to search and use "public" items. Is "public a choice within Portal? .. IF Esri allows it, Portal installed behind your firewall could hypothetically be available to users without a login for items made "public"."

Allow me to clarify. If you have Portal for ArcGIS configured in your organization, and you set a Portal item to be shared with "everyone", then yes - people within your organization (e.g., in your intranet network) should be able to access these items without requiring a named user login.

Hope this helps,